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3400 Spruce St, Philadelphia, PA, 19104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The doctor I had was not person centered at all and made decisions for me that affected my daily life and career for the worst. They don’t care about helping their patients cope and live with their diagnosis. They are about saving their asses if something were to go wrong. Not at all about helping their patients daily life.
I have never received such fantastic care in my life. Every single person I have met will go the extra mile for you to make sure you feel safe, understand the reality of your health, provide fantastic guidance, and REALLY LISTEN! I have not had that elsewhere. It is just so night and day from what I al used to it I al literally crying over how kind and supportive they are. Dr. Kruszewski is a real gem, but so is everyone else.
They submitted incorrect insurance for my infusion, then after I managed to get the pre-approval in time for my initial appointment they refused to reschedule me until the following week. When I got upset about this they were more concerned with my tone than my healthcare. Do not come here, they are not responsible with patient care and then punish neurological patients reacting to it.
In network, Doylstown ER discharged and sent my mother here for an fast tracked appointment. Expecting her to get the assistance she needed quickly. Setup an appointment with her at UPenn Neurology for out of pocket at 500 dollars upfront. UPenn scheduling called back next day to cancel appointment that they will not schedule without insurance, gave no plan of action, doesn't take Medicare, independance 65 focus, out of pocket or ablepay. My mothers GP office also attempted to work to in an attempt figure out what happened, ... read more
I've been seeing doctors here for years for MS. Neuros at Penn first gnored my symptoms for years and treated me like I was lying until I had a flare that hospitalized me. Once Dx'd they continued to gatekeep care and dealt lazily with my insurance company. Recently they told me if I wanted my meds reevaluated I'd need to get a spinal tap. I did this in their office and ended up with complications and debilitating migraines 24h later. After numerous calls and messages to their office, no one contacted me back. I ended up hav... read more
University of Pennsylvania Department of Neurology has a 3.3 star rating with 20 reviews.
University of Pennsylvania Department of Neurology is closed now. It will open tomorrow at 9:00 a.m.
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