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University of Maryland Eye Associates at McDonough Crossroads Drive
- Owings Mills, MD
About this business
University of Maryland Eye Associates are ophthalmologists and optometrists who are all faculty members of the University of Maryland School of Medicine.
Location details
20 Crossroads Dr # 113, #113, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The call center making appointments is incompetent. Despite saying multiple times that I needed a contact lens prescription they first booked me an appt with a doctor that doesn't do contacts. I had to split my appointments and wait three more weeks for the refraction. Then I get there and they were unaware the appt. was for contacts. My prescription had expired and I needed to order more asap so I was originally ok with the fact they would not take my insurance at this location so I could get the prescription quickly. I was... read more
This building has too many doctor offices making too much money not to band together and redo that janky ass bathroom on the first floor. There is no changing table for babies. No paper towels . Cheap toilet paper. Like present your office facilities better than that. Also my wait was extremely long in the office
Used to love this office. Providers are not personable. Waited almost 2 hours at the downtown office. Went to the OM office and received a prescription which I can barley use the glasses. Called after months of trying to get used to the prescription and was told I can't get in to any location until December. I stated I would need to go somewhere else and the employee said "okay" and hung up. They could care less!
Office management and staff is a mess. Appointment times are not kept, have to sit and wait for 30-60 minutes on end. The front desk lady has an inflated sense of self importance and is a prime example of a Dunning Kruger effect. Do not recommend.
This office is absolutely the WORST I have ever had to deal with. I needed a form for a history & physical for an upcoming cataract removal which had been scheduled months prior. Ridiculous wait times on hold( over 30 min) and when I finally got through, I was assured “someone “would call me back. I was promised return calls 4 separate times- no call or messages received. I went to the office, hoping to get the form in hand, and again was promised “someone” would call. I did not receive the needed form. I even left a message... read more
Frequently asked questions about University of Maryland Eye Associates at McDonough Crossroads Drive
How is University of Maryland Eye Associates at McDonough Crossroads Drive rated?
University of Maryland Eye Associates at McDonough Crossroads Drive has a 1.6 star rating with 11 reviews.
When is University of Maryland Eye Associates at McDonough Crossroads Drive open?
University of Maryland Eye Associates at McDonough Crossroads Drive is closed now. It will open tomorrow at 8:00 a.m.
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