University of Maryland Capital Region Medical Center

Lakeshia Lewis 

on Google

4 days ago

I am writing to formally express my serious concerns regarding the lack of patient privacy and confidentiality within this emergency department. During emergency visits, multiple patients are being placed together in the same room or treatment area. Physicians are coming into these shared areas and openly discussing patients’ symptoms, medical conditions, diagnoses, medications, and treatment plans while other patients and visitors are present and able to hear the conversation. Patients are also being examined and given diag... read more

Juquan Carlos 

on Google

4 days ago

I am extremely disappointed and concerned about the way this emergency department is being operated, particularly regarding patient privacy and confidentiality. During emergency visits, multiple patients are placed together in the same room or area. Doctors come in and openly discuss patients’ medical conditions, symptoms, diagnoses, treatment plans, and prescriptions while other patients can hear the conversation. Patients may also be examined in front of other patients. I have also witnessed situations where patients sitti... read more

Charlie Maguire 

on Google

a week ago

During my stay on September 4th 2021 following a traumatic brain injury from a bicycle accident, I was provided with alcohol by one of the nurses on duty on multiple occasions during my less than 24-hour stay, the people on duty that night should be held accountable and I have filed with the medical board as well. Can you imagine someone giving wine to a patient in the hospital just a couple of hours after they wake up bleeding from the ear with a skull fracture, among all of the other injuries. 

Alvin Harris 

on Google

a week ago

I didn’t like my experience at this facility. The emergency room is inefficient, wait times are crazy and staff will ignore and mistreat you. I was in the ER for 4+ hours for an ear infection without any care or update since being triaged. 

Christian Smith 

on Google

a week ago

Wasn’t a patient but was waiting for someone in the waiting room. A chair I sat in was soaked with urine which caused my pants to get wet. I told the front desk about it and asked if they had any pants. The lady at the front desk told another nurse to get me some scrub pants but she just was in the beginning of eating her dinner. Since she was eating she told me to wait. So I had to wait a couple of minutes with someone’s urine on me which is an extreme biohazard. I ended up receiving the pants and to my knowledge the chair ... read more