University Medical Center of El Paso Emergency Room's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

University Medical Center of El Paso Emergency Room

3.3

About this business

Location details

4815 Alameda Ave, El Paso, TX, 79905, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.3423 reviews
Select a rating
Blanca Margarita Chacón-Rivera's profile image
Blanca Margarita Chacón-Rivera 
9 years ago

I was taken into ER on April 24, 2016 and was released on May 1, 2016. Since I arrived that first day I was taken care of with the greatest respect by every single nurse, doctor, and medical assistant! I had to return a second time and was admitted for another three days and was taken care of the same way, if not better! I want to thank all nurses on the fifth floor, they were all really nice and very attentive with me! Thank you again! :) 

Eva Guerrero's profile image
Eva Guerrero 
9 years ago

What many don't UNDERSTAND is UMC is a trauma center.... means those arriving in life or death circumstances are treated first...I love this hospital for their excellent staff including the caring doctors who work endless hours.. I've been here more times than I care to count with my kids and always have had excellent care!!! Thank you! 

Alleb Laernom's profile image
Alleb Laernom 
9 years ago

ER graveyard staff very rude while waiting 6 hrs in lobby then moved to another lobby inside the er for another 2 hrs! Saw an elderly man in a wheel chair ask to be taken to the rr cause he needed to go... Nurse said I'll take you to the room next nurse 45 min later passes by him 3 times and ignores him then finally says "I told you I was taking you to your room shh" like really then two ppl that got here after we did get called in to a room, so I asked how much longer cause we were here before them and nurse rudely said its... read more

Paola Camacho's profile image
Paola Camacho 
9 years ago

I don't understand how this hospital can be ranked with 4 stars and above! The staff is very rude, and when you ask for help they are even worse! People waiting for about 12hrs or so to be seen even if they are in extremely bad pain. This is such a ridiculous thing for a damn hospital to do. Most of the staff members get mad when you ask a question and they answer very rude. Called to let them know and whoever answered the phone actually defended the staff and said they had every right since they have a lot of patients. I re... read more

Antonio Barraza's profile image
Antonio Barraza 
9 years ago

Hospital muy bueno. Cuidaron de mi muy bien y me ayudaron a conseguir ayuda para mejorar mi salud. 

Paul Morgan's profile image
Paul Morgan 
12 years ago

Your medical staff who horrifically abused Jane Doe are spiritually and legally not unlike the German Nazi doctors who committed crimes against humanity under Hitler. What kind of a country has the USA become? you gained independence from Britain because you objected to arbitrary state power. You passed the fourth amendment to re-inforce that point. And now we in Britain stand shocked and amazed that you regularly submit, at airports, borders, checkpoints, even schoolst to humiliation at the hands of many of us here view to ... read more

Lydia Ortega's profile image
Lydia Ortega 
12 years ago

My 7 hour wait was ridiculous! Never again a one star rating is too much!! Then got prescribed medicines I didn't even need & didn't get meds I did need...PMH will always be my #1!!! 

Nick Heimbach's profile image
Nick Heimbach 
12 years ago

The part where this institution choses to bill their client for raping her without a warrant is scary. Why is anyone comfotable bringing their loved ones here? 

Lucas Merriam's profile image
Lucas Merriam 
12 years ago

This hospital condones rape. This hospital will bill you for raping you. 

Frequently asked questions about University Medical Center of El Paso Emergency Room

How is University Medical Center of El Paso Emergency Room rated?

University Medical Center of El Paso Emergency Room has a 3.3 star rating with 423 reviews. 

When is University Medical Center of El Paso Emergency Room open?

University Medical Center of El Paso Emergency Room is open now. It will close at 11:59 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com