University Heights's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

University Heights

3.3

About this business

Location details

1319 Knotty Pine Way, Knoxville, TN, 37920, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3235 reviews
Select a rating
Olivia Le's profile image
Olivia Le 
a month ago

I wish I could give this apartment complex zero stars. Our washer has been on and off broken all year. We requested a replacement washer but were denied the request despite having put in six maintenance requests for it over the duration of two semesters. Our washer broke late March and still has not been fixed. We are currently going on almost five weeks of not having a working washing machine. I have been up to the office multiple times where they have continuously told me that it will "happen soon." I have been told this f... read more

Tia Desisto's profile image
Tia Desisto 
a month ago

After living at the Heights for the past 3 years, I give 3 out of 5 stars. There are lots of positives and negatives about this complex. Starting off with the negatives, there are quite a few. First, the apartments are infested with Kudzu beetles, carpenter bees, and sometimes spiders. The carpenter bees and beetles in my opinion are the worst because the bees will hover in your face and follow you, and the Kudzu beetles emit a strong odor when provoked. The trash situation is also not good. It is so frustrating having to lu... read more

Rachel A's profile image
Rachel A 
a month ago

Very nice apartments. 

Abby Conner's profile image
Abby Conner 
2 months ago
Mary Smith's profile image
Mary Smith 
2 months ago

We have had maintenance issues throughout my daughter’s time here. She has not had a working Air Conditioner the whole month of March with no response to her initial maintenance request. Her refrigerator went out and she lost all the food in her fridge. It took several days before it was working again. She has had her washing machine worked on several times after many requests for it to be looked at and about a week to get it fixed. She has medication delivered from a specialty pharmacy that is clearly labeled for refrigerat... read more

Frequently asked questions about University Heights

How is University Heights rated?

University Heights has a 3.3 star rating with 235 reviews. 

When is University Heights open?

University Heights is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com