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Universal Lenders
- Financial Services
- Oak Park, IL
About this business
Location details
1140 Lake St #202, Ste 202, Oak Park, IL, 60301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I opened this account at the dealership I was not aware that this goes on your credit as a personal loan.
Business response:
It seems the negative review should be directed to the selling retailer who did not inform the customer that payment history would be reported to the credit bureaus. When the loan was opened we sent a welcome letter to the customer that discloses this process. We will notify the retailer to be more informative in the future
I overpaid in error and they are now charging me $15.00 to refund my money! I spoke to the manager I believe his name was Tim and he was very arrogant.
Business response:
While we understand no one wants to pay fees the efforts required on our part were a result of errors made by the customer and not us. We feel a $15.00 fee is reasonable to correct the customer's account and reimburse us for those costs associated with the correction.
Frequently asked questions about Universal Lenders
How is Universal Lenders rated?
Universal Lenders has a 1.5 star rating with 44 reviews.
When is Universal Lenders open?
Universal Lenders is closed now. It will open at 9:00 a.m.
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