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United Heritage Credit Union

4.6

About this business

Location details

12208 N Mopac Expy, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
4.6576 reviews
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Talarisha Woods's profile image
Talarisha Woods 
recommend  Recommended
7 years ago

Great bank that rewards you back 

Shane Harris's profile image
Shane Harris 
7 years ago

We have not been able to login to online or mobile banking regularly for almost 3 weeks now! Very dissatisfied with the technical team. When running a business you have to be able to access your account, unfortunately this is an ongoing issue that does not seem to be of utmost importance to resolve. On a positive note the tellers at the location are nice enough and I know it is out of their control but when your main purpose is to operate a financial institution and you are not able to resolve issues in a timely manner, it d... read more

Reyna Isabel's profile image
Reyna Isabel 
7 years ago

I’ve banked with them for around 19 years and opened an account for my daughter when she was a baby and she is now 18 years old in high school. Unfortunately, she left her wallet in a Lyft drivers car and her account was wiped out! UHCU refunded part of it but she’s now out of $500 that they would not refund to her for the reason that the Lyft driver figured out her PIN number (he had her whole wallet). She filed a police report and they said it was up to the institution to refund her money. Well this institution is not refu... read more

Sugar Cee's profile image
Sugar Cee 
recommend  Recommended
7 years ago

Good people and a great place 

Tix Smith's profile image
Tix Smith 
recommend  Recommended
7 years ago

I have been a customer for greater than 30 years. I have always been treated with the best customer service. We recently moved from Austin to Georgetown and the same is true here. Great team and excellent customer service. 

Lynn Rocchi's profile image
Lynn Rocchi 
7 years ago

ACL Music Festival Giveaway 

Ted Wendy Shear's profile image
Ted Wendy Shear 
7 years ago

We don't know what we would do with out your help! It is absolutely the best thing in the world to know that if we need something, we can "Just call Michael"!!! 

Gi Han's profile image
Gi Han 
7 years ago

Christine Kilcrease who is my Consumer Loan Sales Specialist excels in customer satisfaction. She is patient and answers all of my questions appropriately. I do not feel rushed or burdened at any point during my conversations with her. I was able to lock in at a very happy fixed rate for my Tesla car loan as well as refinance my other recently newly purchased vehicle. Thank you Christine for everything; you truly excel at what you do. 

Andi Lennon's profile image
Andi Lennon 
7 years ago

Great service! 

Frequently asked questions about United Heritage Credit Union

How is United Heritage Credit Union rated?

United Heritage Credit Union has a 4.6 star rating with 576 reviews. 

When is United Heritage Credit Union open?

United Heritage Credit Union is open now. It will close at 4:00 p.m. 

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