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Union Home Mortgage - Fort Wayne Branch
- Mortgage Lenders
- Fort Wayne, IN
About this business
Location details
421 E Cook Rd #200, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful with customer service. They answer and say “Iet me send you with someone who can help you with that”. Next thing you know they answer and hang up or they send me back to main menu and I have to restart the process all over again. I also been sending emails and emails, still no response from them or call backs from them.
Awful with customer service. They answer and say “Iet me send you with someone who can help you with that”. Next thing you know they answer and hang up or they send me back to main menu and I have to restart the process all over again. I also been sending emails and emails, still no response from them or call backs from them.
Refinanced a few years ago. I was looking at multiple option. Tim Yanes said, "We will never sell your loans like the other guys, it will always be with us.". That was a lie. Today I found out with no warning my loan was sold to another company in California. I lost all respect for this company today. Read the fine print and take every word they say with a grain of salt. Promises NOT kept.
We had a terrible experience with this mortgage provider. In calling to solve the issue, we were routed to an individual who was unable to help. We heard nothing for weeks, then received a letter stating they would not correct their error. After being a homeowner and customer for 12 years, always paying early, it is a real disappointment. Our next home purchase will not be financed through Union. Recently they also began spamming our phones with multiple calls every day attempting to get customers to refinance.
My Husband and I built a new home and was referred to contact Tim Yanes (senior loan officer) with Union Home Mortgage. Tim made applying very easy for my husband and I. Tim explained every step of the way. When we had any questions he was quick to respond and helped with any questions or concerns. As our home came to the end of the build to close up, Cheryl Haire ( New construction/Rehab) made sure to keep in contact with us to let us know what Union Home Mortgage needed prior to closing. Cheryl was absolutely wonderful wit... read more
Frequently asked questions about Union Home Mortgage - Fort Wayne Branch
How is Union Home Mortgage - Fort Wayne Branch rated?
Union Home Mortgage - Fort Wayne Branch has a 3 star rating with 8 reviews.
When is Union Home Mortgage - Fort Wayne Branch open?
Union Home Mortgage - Fort Wayne Branch is closed now. It will open on Monday at 9:00 a.m.
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