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Union Home Mortgage

3.4

About this business

Union Home Mortgage Corp. NMLS 2229, OK MLB 10763, Equal Housing Lender NMLS Consumer Access 

Location details

2524 N Broadway, Edmond, OK, 73034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4112 reviews
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Kevin B's profile image
Kevin B 
3 years ago

Customer Service will not respond to calls or e-mails. They did not pay my home owners insurance from the escrow impound account. Thanks for nothing UHM! 

Jaime E.'s profile image
Jaime E. 
3 years ago

I had a great experience with Union Home Mortgage - everything was clearly explained and detailed throughout the process. Thanks UHM! 

Janet I's profile image
Janet I 
3 years ago

Very frustrating lender. I refinanced with them in January which was a huge mistake. I have a two parcels and they cannot seem to understand ESCROWED MEANS PAY TAXES ON BOTH PARCELS. They prepped all of my docs with one parcel so that delayed my closing. After that, when taxes become due, they only paid county taxes on the one parcel. In June, they just didn't pay my school tax until I followed up with them. Now my township taxes are due and they only paid taxes on one parcel. I am now working with a team member to resolve t... read more

Nicole S's profile image
Nicole S 
3 years ago

Horrible Communication. Unprofessional representatives. Im at the point where I feel Im being scammed by this lender. Officual reqauests must be written by email, and now written with payable check to company to have my PMI dropped after 2 years. 

David S.'s profile image
David S. 
3 years ago

No one will discuss my issue with me!! The agent that got us our mortgage or the customer service representative have not returned my calls or emails. I want to discuss my situation with someone that can give me an answer. David R. Salmon 

Jody V.'s profile image
Jody V. 
3 years ago

If I could give them a negative star I would! This is thee most horrible mortgage company I have ever dealt with. And it’s mostly used for VA loans! Despicable! Terrible customer service and full of lies! They steal your money and always try and explain it away! Took 4 months to get them to pay off a mortgage and then added more fees on because they took so long! They need to be closed down! Beware!! 

April T.'s profile image
April T. 
3 years ago

My Husband and I built a new home and was referred to contact Tim *****(senior loan officer) with Union Home Mortgage. Tim made applying very easy for my husband and I. Tim explained every step of the way. When we had any questions he was quick to respond and helped with any questions or concerns. As our home came to the end of the build to close up, Cheryl H**** ( New construction/Rehab) made sure to keep in contact with us to let us know what Union Home Mortgage needed prior to closing. Cheryl was absolutely wonderful with... read more

Kevin B's profile image
Kevin B 
3 years ago

They have not paid my insurance bill from my impound account. They also do not answer their phone or return mesages. Horrible customer service! 

bernadette b's profile image
bernadette b 
3 years ago

I just found out that my home has been uninsured for the last 3 months due to Union Home Mortgage not paying my insurance bill as our contract states, and despite the fact that I have paid my mortgage on time each month. I have been trying to reach someone for a few days now and only get voicemails and no calls back. Some of the voicemails are full so I am unable to leave a message. It is frightening to be uninsured and I would like to make sure this never happens again. 

Frequently asked questions about Union Home Mortgage

How is Union Home Mortgage rated?

Union Home Mortgage has a 3.4 star rating with 112 reviews. 

When is Union Home Mortgage open?

Union Home Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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