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Unilab Quest Diagnostics
- Laboratory Testing
- Agoura Hills, CA
About this business
Location details
29525 Canwood St Ste 203, Ste 203, Agoura Hills, CA, 91301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Experience was ok. Had WBC and urine orders marked STAT. Results mattered, High numbers meant back to being admitted for 72 hours of IV antibiotics, within normal or even high normal remain home with oral antibiotics. I verified that labs were not being sent to Tampa/Gainesville, means same day results. Here I am 72 hours later and nothing. Dr is sending me to the ER (New Years Day). Quest should have turned me (and others) away if they were so overwhelmed that could not do the simplest of labs in a timely manner.
Horrifying today at 4801 W. Peterson Avenue in Chicago, IL ...I had to make an appointment on line twice...to get the appointment once. Took cab...No one checks you in...just a machine...I get called in..the guy taking the blood told me to put my coat in a "hole" in the office which was filthy...and then told me he could not take the blood test because he had no fax on it.. despite the fact that he had my primary doctor's phone number and address, and because I was never told to have that at registration time. A very unpl... read more
I had an appointment at quest in Quakertown at 9:40am. I left at 10:40am. the place was over booked.
The bad, even with an appointment you will have to wait a long time. The good Ashley is the best phlebotomy I've ever been to.
What a stupid people that works here and the whole God damn company is fraud. You can not talk to no one and when you find someone you ask questions they get pissed.
I had the BEST experience at this office this morning! I was taken back very quickly and my phlebotomist, Urshala took my labs effortlessly and painlessly. I usually bruise immediately after but I didn't bruise at all! What a great experience and I'm extremely happy and thankful to the staff here! Thank you ladies for making my whole day :)
Waited on standby for 3 hours from 11:00 to 2:00. When they finally saw me, they said they stopped doing drug test at 1:30. "Sorry, you can come back tomorrow.". Uh, NO. I went to their competitor (LabCorp). LabCorp got me in in less than 10 min. and they got the test done in 15 min. Go to LabCorp. They know what they are doing.
Tried to make an appointment for my child. All available appointments were not available when I tried make them. Tried to do a walk in appointment and was met with a computer. The computer said no. Tried calling to get help and was met with an automated system. This is a horrible business model.
I recently visited the Oakland Park, FL location and just wanted to say — I have never felt more comforted getting my lab work done. The team was incredibly efficient and super friendly, creating such a welcoming atmosphere. Special shoutout to Samantha — she was an absolute ray of sunshine and made the whole experience so much better. Thank you to the entire Oakland Park team for your professionalism and kindness!
Frequently asked questions about Unilab Quest Diagnostics
How is Unilab Quest Diagnostics rated?
Unilab Quest Diagnostics has a 2.3 star rating with 17 reviews.
When is Unilab Quest Diagnostics open?
Unilab Quest Diagnostics is closed now. It will open on Monday at 9:00 a.m.
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