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Umpqua Bank
- Finance
- Pasco, WA
About this business
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more
Location details
4725 Rd 68, Pasco, WA, 99301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love coming to this branch I always have such a good experience with one of the tellers. Her name is hard to pronounce but shes young and has dark hair. I was with columbia bank and with the merge nothing has changed, everything is still the same and the all the staff is very friendly
If I could rate a lower star amount I would. Originally I was with Columbia bank. When I opened a new checking account, the merge between Columbia Bank and umpqua was just starting. I was lucky enough, to land a job working on a cruise ship where I did not need to bank with them any more. After a fast departure to my new job I was told that my account would automatically close if there was no activity. Over the course of almost two years, I had insuccient funds charged to my checking account until I was taken negative, where... read more
Ever since it has become Umpqua it just sucks. There is no reason a simple deposit should take 10 minutes. She wasn't helping anyone else. It's not just me every car every time in the drive through is there for so long. It was much better when it was columbia bank and way more friendly.
This branch has no customer services what so ever. We have been banking with them for about 2 years. I interacted several times with staff and get the same unwelcome feeling every time. This last time my boss went to the bank to make a deposit and he was met by the branch manager confronting him in the lobby about a situation that should have been delt with in an office not the lobby. (very unprofessional) After this we will be changing to a different branch or a different bank.
I have always been happy with the service at Columbia Bank. In more than one occasion they have caught fraudulent attempts to charge to my account. They have done well at protecting my account. I would recommend them as a good place to bank.
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 2.8 star rating with 6 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m.
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