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A full service bank for families, businesses and communities serving the American West.
1204 N 20th Ave, Pasco, WA, 99301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have been a customer for over 15 years and always encountered great customer services with umpqua but lately Pasco drive thru’s wait time is over 10mins and there is no acknowledgement/greeting that someone will be right with you. It’s to the point that you start wondering if they even know you are waiting.
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Bank manager is rude and argumentative! I have never been treated so poorly in my life! The employees at the windows and counters are a delivery and friendly! Definately need to find a new bank manager that has a clue as to what good customer service is!!!
Their security department, ip address tracing tech team is terrible. My wife opened a new bank account and gave no data to anyone and still was a victim of Fraud when her ssi check got deposited. The United States fdic is a joke.....
Their security department, ip address tracing tech team is terrible. My wife opened a new bank account and gave no data to anyone and still was a victim of Fraud when her ssi check got deposited. The United States fdic is a joke.....
Umpqua Bank has a 2.9 star rating with 18 reviews.
Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m.
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