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Umpqua Bank

2.9

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

1204 N 20th Ave, Pasco, WA, 99301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.918 reviews
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Susan Molina's profile image
Susan Molina 
on Google
a month ago

I have been a customer for over 15 years and always encountered great customer services with umpqua but lately Pasco drive thru’s wait time is over 10mins and there is no acknowledgement/greeting that someone will be right with you. It’s to the point that you start wondering if they even know you are waiting. 

Mando Galvez's profile image
Mando Galvez 
on Google
2 months ago

👍 

Theresa's profile image
Theresa 
on Google
5 months ago

Bank manager is rude and argumentative! I have never been treated so poorly in my life! The employees at the windows and counters are a delivery and friendly! Definately need to find a new bank manager that has a clue as to what good customer service is!!! 

Anonymous's profile image
Anonymous 
on Google
11 months ago

Their security department, ip address tracing tech team is terrible. My wife opened a new bank account and gave no data to anyone and still was a victim of Fraud when her ssi check got deposited. The United States fdic is a joke..... 

Message Giver's profile image
Message Giver 
on Google
11 months ago

Their security department, ip address tracing tech team is terrible. My wife opened a new bank account and gave no data to anyone and still was a victim of Fraud when her ssi check got deposited. The United States fdic is a joke..... 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 2.9 star rating with 18 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m. 

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