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Umpqua Bank

2.6

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

1204 N 20th Ave, Pasco, WA, 99301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.621 reviews
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Khris Brown's profile image
Khris Brown 
on Google
a month ago

These people are worthless... constantly putting holds on payroll, making the customer jump through hoops for no reason whatsoever. No communication when updating systems. Overall not a user friendly bank... will be closing out account once they release payroll 

Jared Filbrun's profile image
Jared Filbrun 
on Google
2 months ago

Awesome bank ad helpful staff EDIT: it was awesome and helpful and now every time I visit or my spouse visits, it takes 10+ minutes and takes forever. Not great…. 

Jugesh Kumar's profile image
Jugesh Kumar 
on Google
2 months ago

Drive turu wait is 10-12 minutes Stupid bank. Never recommend to open account in umpqa bank 

Susan Molina's profile image
Susan Molina 
on Google
5 months ago

I have been a customer for over 15 years and always encountered great customer services with umpqua but lately Pasco drive thru’s wait time is over 10mins and there is no acknowledgement/greeting that someone will be right with you. It’s to the point that you start wondering if they even know you are waiting. 

Mando Galvez's profile image
Mando Galvez 
on Google
6 months ago

👍 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 2.6 star rating with 21 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Monday at 9:00 a.m. 

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