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Ultra Self Storage - Louisville
- Louisville, KY
About this business
Location details
200 Distillery Commons Suite 240, Louisville, KY, 40206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great storage space. I like the drive in garage. It was raining when we were there and that was perfect.
Absolutely atrocious customer service and quality of facilities; could not possibly be worse on either account. All of my items were absolutely covered in rodent feces and urine which caused extreme delays in my ability to get my stuff moved out because I had to take extra protocol (gloves, mask, cleaning wipes etc) to even touch the items which was then followed by extreme deep cleaning or DISPOSAL of every single item I’d stored (plus a deep clean of my car used to transport said items.) Then on top of that I had until the... read more
Storage room is a mess plus we're down to one security door. For this place was bought by a big corporation we had three security doors to protect the storage unit now it's down to one. Management is terrible always a mess at the storage room that they don't care about the other two security doors and absolute bad customer service.
The facility was easy to get into, clean inside, and the temperature was reasonable on crazy hot days. Door access through the app works well. The entry way is a bit unkempt at the moment. The "premium" space would save you 100 steps but that's up to you. There have been two hand trucks available. As far as I can tell there is _zero_ staff or management available, no person locally to speak with, and absolutely no way to preview the storage units. My experience with the staff online has been very positive.
Frequently asked questions about Ultra Self Storage - Louisville
How is Ultra Self Storage - Louisville rated?
Ultra Self Storage - Louisville has a 4.4 star rating with 33 reviews.
When is Ultra Self Storage - Louisville open?
Ultra Self Storage - Louisville is closed now. It will open tomorrow at 9:00 a.m.
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