Ulta Beauty

Joslyn Diaz 

on Google

a month ago

This last visit was very disappointing. I was waiting for a color match at the MAC section and the person at the counter was busy so I walked away. The counter person then goes up to a cashier and they proceeded to talk about a customer they think is being suspicious really loudly. I was the customer in the area so I assumed it was directed towards me, but regardless of if it was or wasn’t, I think talking about it so flagrantly is in really bad taste. Anyway I decided to skip the color match grab my things and check out. Th... read more

Lakshay Kumar 

on Google

6 months ago

I had a mixed experience at Ulta Beauty in Vallejo. Most of the staff were friendly and helpful, and I appreciate their good service. However, I had a bad experience with one female employee they have black pimple on face while I was picking up a DoorDash shopping order. I was having trouble finding some items, so I politely asked her for help. Instead of assisting me, she responded rudely and said, “You are doing DoorDash, it’s your job, you do it. I will not help.” This behavior was unprofessional and disappointing. I resp... read more

Ashley Nicole 

on Google

6 months ago

LITERALLY JUST LEFT THIS STORE! NO HELP!! I asked the cashier if there were people on the floor she said “yes, someone will meet me” I STAYED IN FRONT OF THE STORE….. NO ONE CAME. I STOOD IN LINE GOT TO THE CASHIER AGAIN & ASKED FOR HELP. The person who came over to “help” me DIDNT HELP. she said GO OVER TO THAT SIDE BY WHATEVER THEN GO TO THE OTHER SIDE & that’s where the product will be. I WENT & STILL DIDN’T SEE WHAT I WAS LOOKING FOR. POOR CUSTOMER SERVICE!!!