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UFCU Mortgage Services

2.7

About this business

Location details

8303 N Mopac Expy a105, Ste a105, Austin, TX, 78759, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.747 reviews
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Abbi Bhakta's profile image
Abbi Bhakta 
2 months ago

I recently had the pleasure of helping my clients purchase a home in the Northwest Hills area of Austin, and we had the incredible fortune of working with Sonia David as our lender. From the very beginning, Sonia exemplified professionalism in every sense of the word. Her response time was nothing short of amazing, every question, every request was addressed with speed, clarity, and care. We had a unique situation where our clients faced personal circumstances that required extra attention and understanding, and Sonia met th... read more

Riley McKenna's profile image
Riley McKenna 
3 months ago

SCOTT HEBSON IN COLLECTIONS IS AN AMAZING EMPLOYEE I had been behind on my car payment from some temporary expenses and he helped me pay it off and get back on track by educating me and helping me apply for the hardship program. He also gave me advice on how to save on Interest long term - none of it was financial advice more like fun facts. He also answered a question about the load department and gave me insight on yalls procedures for my future. Seriously the best experience I've had at yalls bank AND IT WAS IN COLLECTION... read more

Summer Sights's profile image
Summer Sights 
7 months ago

I have nothing but high praise for Travis Taylor (and team!) at UFCU Mortgage Services for assisting me with a mortgage loan. We had a somewhat complex scenario selling a home in one state and purchasing another in TX and Travis could not have been more helpful, knowledgeable, or kind. I have bought and sold many homes, and feel that whether you are a first timer or an experienced buyer, Travis and UFCU will take good care of your mortgage needs. They have great rates, are super responsive, and felt like they truly cared abo... read more

Eric Addams's profile image
Eric Addams 
a year ago

Nothing but good experiences every time I use UFCU. Rudy Campos Conner Atkinson and Christina Moreno are all amazing and super kind and helpful people! 

Michele L's profile image
Michele L 
a year ago

Despite some initial good experiences, I have to say it’s been rough working with them lately. It’s not UFCU’s fault, it’s more that my loan goes from them through a company called Midwest that they contract out to (I guess), which is very hard to work with. I have the mortgage on auto pay. I switched banks and worked with them over the phone to make sure the loan was back on autopay. Yet THREE different times I have gotten letters saying my mortgage was unpaid or I had unpaid fees, only to find out it was their fault. They ... read more

Frequently asked questions about UFCU Mortgage Services

How is UFCU Mortgage Services rated?

UFCU Mortgage Services has a 2.7 star rating with 47 reviews. 

When is UFCU Mortgage Services open?

UFCU Mortgage Services is closed now. It will open on Tuesday at 8:30 a.m. 

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