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4510 Cox Rd Suite 105, Ste 105, Glen Allen, VA, 23060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If I could give a half a star I would but one is the lowest it goes. I just moved out of one of the UDR properties and my experience with their billing team has so far been terrible. Savannah is a snarky individual who should exercise a bit more customer service in her speech. She takes it upon herself to assume someone’s attitude instead of listening to their actual concern and trying to fix the issue. The only saving grace to this company is their associate Johanna H at Legacy at Mayland who is the best communicator and ma... read more
If I could give a half a star I would but one is the lowest it goes. I just moved out of one of the UDR properties and my experience with their billing team has so far been terrible. Savannah is a snarky individual who should exercise a bit more customer service in her speech. She takes it upon herself to assume someone’s attitude instead of listening to their actual concern and trying to fix the issue. The only saving grace to this company is their associate Johanna H at Legacy at Mayland who is the best communicator and ma... read more
The manager of one of their properties, Thea, actually told me they would no longer honor a verbal agreement that the last several management personnel had honored for three years DUE TO it not being in writing - but they had honored it for 3 years so obviously it had been agreed to - in other words - their verbal word is meaningless. I cannot continue to live in under management that lacks integrity and openly and admittedly will not honor their word. I verbally requested short term lease rates but was told they would not o... read more
Discrimination, different rates for every one, unfriendly staff, no maintenance, false promises, deceitful, management turnover every year, filthy parking lot, dumpster broken and stink always, water bill without explanation and so on
UDR, Inc has a 1 star rating with 4 reviews.
UDR, Inc is closed now. It will open on Monday at 9:00 a.m.
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