UC Irvine Health Orthopaedic & Sports Medicine Center

Katherine Hoang 

on Google

a week ago

I had such a positive experience with UCI Orthopedic & Sports Medicine Center. I had been dealing with pretty significant back and side pain for several days, and when my mobility became difficult and the pain felt unbearable, I asked ChatGPT for recommendations. UCI was one of the first places suggested, and I’m so glad I called. From the very beginning, the scheduling team was incredibly helpful and professional. There was a possible appointment available on very short notice, essentially immediately, and the scheduler wen... read more

Cecilia Enestrom 

on Google

6 months ago

Went to establish a PCP, saw doctor for maybe 2 minutes and received an $800+ bill. Insurance only covered half and it’s been impossible to fight it so I’m stuck paying $500 out of pocket. Don’t recommend it unless you know upfront what you’re paying for. 

Reese Clifford Endresen 

on Google

6 months ago

I honestly can’t believe what I just experienced came from a place with the UCI health brand. To be clear, both the staff and Dr. here are great. However the process is horrible. I’ve made phone calls to the clinic 6 times over the past 3 weeks to get my prescription for insulin refilled. They stated to me clearly each phone call that they made the request urgent to have my Dr refill the order, yet nothing was ever done. 3 weeks later, I’ve had to physically go to the office to get my prescription refilled, and even here I’v... read more

Ihab alsaman 

on Google

8 months ago

UCI Health is widely regarded as one of the best medical centers, yet my experience has been extremely disappointing. They consistently fail to respect patients’ scheduled appointments, showing a lack of consideration for people’s time and responsibilities. This repeated disregard undermines the reputation they promote. What is claimed about being “the best” does not match the reality I experienced. I reserve the right to escalate this issue to the appropriate regulatory authorities if this lack of professionalism continues. 

Hobe Qidso 

on Google

8 months ago

UCI Health is widely promoted as a top-tier medical institution, yet my experience strongly contradicts that claim. For the second time, a confirmed appointment was not honored, with no adequate explanation or prior notice. This level of disregard for patients’ time demonstrates unacceptable administrative failure and a lack of professional accountability. Patients are not obligated to absorb the consequences of poor internal management. Such practices fall far below the standards expected from a leading healthcare provider.... read more