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U-Haul Trailer Hitches
- Automotive
- Sherwood, OR
About this business
Location details
13921 SW Tualatin-Sherwood Rd, Sherwood, OR, 97140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more
Business response:
Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more
Business response:
Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more
Business response:
Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Vehicles are very poorly maintained, I don't consider the road worthy. I think they need to have annual DOT inspections so they are forced to repair them. Below is a copy of my review to them after renting a 26 footer. The truck we used is in need of major repairs. The brakes were screeching really bad. It needs a tune up severely. Poor truck runs and smells like a70's ***** The steering system (tie rod ends, stabilizer bar links, ****** arm etc.) Is all very loose. Exhaust system, it there actually is one on it, is totally ... read more
I was forced to go to two separate locations to pick up a truck. Upon arriving, an agent told me my completely valid license was expired, then cancelled the chat. I tried again, and she said they didnt accept photos of licenses, only physical copies. Okay, fine we made a new reservation in my friends name and went to the location they sent him. Upon arriving, his reservation was also cancelled, stating his **** debit card was a prepaid card and wouldnt suffice. We spoke to customer service and were told we were 1) ineligible... read more
I was forced to go to two separate locations to pick up a truck. Upon arriving, an agent told me my completely valid license was expired, then cancelled the chat. I tried again, and she said they didnt accept photos of licenses, only physical copies. Okay, fine we made a new reservation in my friends name and went to the location they sent him. Upon arriving, his reservation was also cancelled, stating his **** debit card was a prepaid card and wouldnt suffice. We spoke to customer service and were told we were 1) ineligible... read more
Vehicles are very poorly maintained, I don't consider the road worthy. I think they need to have annual DOT inspections so they are forced to repair them. Below is a copy of my review to them after renting a 26 footer. The truck we used is in need of major repairs. The brakes were screeching really bad. It needs a tune up severely. Poor truck runs and smells like a70's ***** The steering system (tie rod ends, stabilizer bar links, ****** arm etc.) Is all very loose. Exhaust system, it there actually is one on it, is totally ... read more
I was forced to go to two separate locations to pick up a truck. Upon arriving, an agent told me my completely valid license was expired, then cancelled the chat. I tried again, and she said they didnt accept photos of licenses, only physical copies. Okay, fine we made a new reservation in my friends name and went to the location they sent him. Upon arriving, his reservation was also cancelled, stating his **** debit card was a prepaid card and wouldnt suffice. We spoke to customer service and were told we were 1) ineligible... read more
Vehicles are very poorly maintained, I don't consider the road worthy. I think they need to have annual DOT inspections so they are forced to repair them. Below is a copy of my review to them after renting a 26 footer. The truck we used is in need of major repairs. The brakes were screeching really bad. It needs a tune up severely. Poor truck runs and smells like a70's ***** The steering system (tie rod ends, stabilizer bar links, ****** arm etc.) Is all very loose. Exhaust system, it there actually is one on it, is totally ... read more
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 759 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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