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U-Haul Trailer Hitches
- Automotive
- Sherwood, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Sherwood certified U-Haul Hitch Cen... read more
Location details
13921 SW Tualatin-Sherwood Rd, Sherwood, OR, 97140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Reserved U haul 2 weeks in advance. Three hours before picked reservation moved. Then canceled. Then moved again. Then Noone present at pick up location. No answer on solution from U haul, no compensation for lost time, nothing.
NEVER USE U-HAUL!!! They locked me in their facility and refused to come get me out for 9 and 1/2 hours. I am disabled. I had no food, water, bathroom, or my medication. Instead of trying to compensate me, they offer me a free month of storage.. S**** YOU U-Haul. I am suing your company for $50,000,000. You rob your clients for every paper, box , and bag, but you can't take responsibility for wrongfully imprisoning me.
I reserved a truck the month before my move. They phoned to confirm my rental the night before (while also notifying me that they'd changed my pickup location to further away) . Got a babysitter. Took work off. Hired movers to help, drove half an hour to the location to be told they'd let the guy returning the truck that morning keep it longer so they had no truck for me that day. They did offer to charge me more for a larger truck they could find somewhere else in the city. How helpful. When I emailed my complaint they phon... read more
Business response:
Hello ****, I am sorry about what happened with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Worst company I have ever dealt. Constantly unavailable equipment terrible customer service. Deal with any other company but uhaul or their retailers
Business response:
Hello ****, I am sorry about the issue you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Moving Labor hired thru uhaul website damaged our property. Even with moving help refunding the $245 charge, we're out $150. Uhaul charged $175 for insurance but the Repwest agent now says because we didn't pay even MORE for "safe load" we are ***.On 5-5-23, ***************** rep ***** failed to tell me at start of telephone call that call was being recorded. This is a violation of ******* law It is illegal to record or intercept a telephone conversation in ******* without the consent of all parties to the conversation. Fla.... read more
Business response:
Hello ****, I am sorry about the issues you had with Moving Help. Your concern about the Moving Help issue has been documented and forwarded to the appropriate management team to address directly with you. For any issue with Repwest, you will need to engage with their management team. I apologize again for any inconvenience.
Rented a trailer from here and was charged more then 5 times over from what the original price was because I brought it 2.5 hours past the due time, even though I called 2 hours in advance to let them know that I had issues with my truck. I was told it will be an additional $40.99 for additional 3 hours which didn't make sense since it's the same price for 24 hours and we had it for only 21 hours in total, instead I was charged $340.98. When I called the customer service again they kept putting me on hold and transferring me... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I had made reservations for yesterday 7A-7P in 110 US 1 ******* **. Yesterday, a rep had to change my reservations because the truck I rented didn't have a ramp. He knew the hrs needed to rent and he failed to make correct adjustments so a so call "manager" named ***** left a rude and very unprofessional voice message stating that the truck was suppose to be returned by 7A and in a threatening fashion proceeded to pretty much say if I don't return the rental and if the cops pull me over it will not be good. I called this so ... read more
Business response:
Hello Brendalyz. I apologize for any issues during your rental contract. I sent you a copy of your final rental contract showing the breakdown of rental charges. Any amount other than what is listed on the final receipt is a hold/authorization that should automatically drop within 5 business days. I apologize again for any inconvenience and if we can assist further, please let us know.
Do not rent no vehicle from uhaul they will over charged you or they will s**** you over
Business response:
Hello ******, I am sorry for any issues with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
BUYER BEWARE AT UHAUL MILFORD PARKWAY:$7,000 DAMAGE to my Land Rover over a trailer hitch and treated me like a second class citizen the day of my visit?They caused $3,500 to my ignition cylinder by ripping the key out after I showed the tech two times how to insert and remove my key.Couple that with $3,500 damage done to the electrical system because he didn't know how to wire the electric harness correctly and blew my electric system up.UHaul would not cover the damage so my insurance company covered it and is arbitrating ... read more
Business response:
Hello *****, I am terribly sorry that happened. It appears you have already filed the claim with Repwest so you will need to engage with them in regards to that claim. I apologize again for the inconvenience this has caused you.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 759 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
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