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U-Haul Trailer Hitches
- Automotive
- Coos Bay, OR
About this business
Location details
763 S Broadway, Coos Bay, OR, 97420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I wish I too could give zero stars out of 100!!! I had RSVP for the 1st time a U Pack Box RSVP ********. An out of state move from *********** to **. What a nightmare on getting my box scheduled and delivered to me in **! What a customer must go thru to get someone on the phone is a nightmare. My box was scheduled to be delivered on 11/9 and I received a call from ********** on 11/4 to confirm the delivery on 11/9 by a female driver, named ****** (or something like this name.). She confirmed the address and placement of boxe... read more
Business response:
Hello ******, I am sorry about the issues you are having with this leg of your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I wish I too could give zero stars out of 100!!! I had RSVP for the 1st time a U Pack Box RSVP ********. An out of state move from *********** to **. What a nightmare on getting my box scheduled and delivered to me in **! What a customer must go thru to get someone on the phone is a nightmare. My box was scheduled to be delivered on 11/9 and I received a call from ********** on 11/4 to confirm the delivery on 11/9 by a female driver, named ****** (or something like this name.). She confirmed the address and placement of boxe... read more
Business response:
Hello ******, I am sorry about the issues you are having with this leg of your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
**********,************* UHaul said my UBox would be delivered to my new state /home address at no extra charge. It was in their free delivery zone. When I arrived to pay for the shipping in ********, I was informed that I need to pay extra for home delivery. Im elderly and dont have any way to empty the UBox from their site and haul my belongings to my home. So I had no choice but to pay. This same UHaul didnt know how to add insurance on my belongings. Both UHaul places had to call a manager because they didnt know how to ... read more
**********,************* UHaul said my UBox would be delivered to my new state /home address at no extra charge. It was in their free delivery zone. When I arrived to pay for the shipping in ********, I was informed that I need to pay extra for home delivery. Im elderly and dont have any way to empty the UBox from their site and haul my belongings to my home. So I had no choice but to pay. This same UHaul didnt know how to add insurance on my belongings. Both UHaul places had to call a manager because they didnt know how to ... read more
I wish I too could give zero stars out of 100!!! I had RSVP for the 1st time a U Pack Box RSVP ********. An out of state move from *********** to **. What a nightmare on getting my box scheduled and delivered to me in **! What a customer must go thru to get someone on the phone is a nightmare. My box was scheduled to be delivered on 11/9 and I received a call from ********** on 11/4 to confirm the delivery on 11/9 by a female driver, named ****** (or something like this name.). She confirmed the address and placement of boxe... read more
Business response:
Hello ******, I am sorry about the issues you are having with this leg of your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
They scammed me! These criminals lied saying that the truck I returned had 3/16th tank of gas, but I filled it to 100%! When I disputed it, they said someone will call me. No one did. Today, (3 weeks later) they charged my debit without permission! $203!
Business response:
Hello Anthony. I apologize for the fuel charge and lack of communication. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a uhaul oct 1 for 8 am from ******** to ******* thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to ******* and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using **** ... read more
Business response:
Hello Heather, I am sorry about the issue with the deposit refund. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
***** dropped off on a hitch not the way we sent in the photo. ********************* said it would be next week for trailer to bring to put on the driveway as requested. This request was done by Photos & speaking on the phone to confirm. **** doesnt seem to care, no one mentioned at the store or phone reservation that you buy your own locks. At least **** could have compensated the frustration by offering locks, but he didnt seem to care again. Your employees need to be train properly, your rating is 0
Business response:
Hello Diane, I am sorry about the issues with your U-Boxes. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a uhaul oct 1 for 8 am from ******** to ******* thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to ******* and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using **** ... read more
Business response:
Hello Heather, I am sorry about the issue with the deposit refund. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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