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U-Haul Trailer Hitches

1.1

About this business

Location details

2528 Washburn Way, Klamath Falls, OR, 97603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1764 reviews
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Gene K's profile image
Gene K 
2 years ago

Vehicles are very poorly maintained, I don't consider the road worthy. I think they need to have annual DOT inspections so they are forced to repair them. Below is a copy of my review to them after renting a 26 footer. The truck we used is in need of major repairs. The brakes were screeching really bad. It needs a tune up severely. Poor truck runs and smells like a70's ***** The steering system (tie rod ends, stabilizer bar links, ****** arm etc.) Is all very loose. Exhaust system, it there actually is one on it, is totally ... read more

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Chris W's profile image
Chris W 
2 years ago

My wife and I were originally supposed to pick our truck up at U-Haul Storage ********** Lake. About two days before pick-up, we were contacted by phone and informed that the pick-up location was moved to an authorized dealer, called Dealers Choice on ***** Road. We arrived at this authorized dealer at 8 a.m., which turned out to be a rundown car mechanic shop. After waiting nearly 20 minutes of waiting, the representative drives down the narrow roadway and proceeds to explain that, there are no furniture pads or appliance d... read more

Business response:

Hello *****. I apologize for the issues you had during the entire rental process. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.  

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