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U-Haul Trailer Hitches

1.1

About this business

Location details

2528 Washburn Way, Klamath Falls, OR, 97603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1764 reviews
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Nathaniel E's profile image
Nathaniel E 
2 years ago

U-haul is not a business that does good for the people. I feel that they did not explain things. In a way where you can understand it. I'm pretty much I feel that was ripped off. The managers didn't wanna do anything to help me. Customer service was poor. 

Business response:

Hello *********, I am sorry about the issues you had with the dispatch process and your final rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Nathaniel E's profile image
Nathaniel E 
2 years ago

U-haul is not a business that does good for the people. I feel that they did not explain things. In a way where you can understand it. I'm pretty much I feel that was ripped off. The managers didn't wanna do anything to help me. Customer service was poor. 

Business response:

Hello *********, I am sorry about the issues you had with the dispatch process and your final rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Nathaniel E's profile image
Nathaniel E 
2 years ago

U-haul is not a business that does good for the people. I feel that they did not explain things. In a way where you can understand it. I'm pretty much I feel that was ripped off. The managers didn't wanna do anything to help me. Customer service was poor. 

Business response:

Hello *********, I am sorry about the issues you had with the dispatch process and your final rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Nathaniel E's profile image
Nathaniel E 
2 years ago

U-haul is not a business that does good for the people. I feel that they did not explain things. In a way where you can understand it. I'm pretty much I feel that was ripped off. The managers didn't wanna do anything to help me. Customer service was poor. 

Business response:

Hello *********, I am sorry about the issues you had with the dispatch process and your final rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kash K's profile image
Kash K 
2 years ago

Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more

Business response:

Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kash K's profile image
Kash K 
2 years ago

Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more

Business response:

Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kash K's profile image
Kash K 
2 years ago

Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more

Business response:

Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kash K's profile image
Kash K 
2 years ago

Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more

Business response:

Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kash K's profile image
Kash K 
2 years ago

Horrible service and very dangerous. I rented a U-haul truck for a one way trip, to pick it from one location and drop at another. I picked up a location in **** as a normal Uhaul rental station with their office. I am not from **** so I flew there. Upon landing and while at airport they texted me saying my pick up location was now different. I had to spend more money on Uber for a far location. The Uber driver asked me if I was sure to go that area which is a high crime area and unsafe. Upon arrival, it was a very old furni... read more

Business response:

Hello Kash, I apologize for the issues you had with the location and rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m. 

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