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U-Haul Trailer Hitches
- Automotive
- Bend, OR
About this business
Location details
63370 N Hwy 97, Bend, OR, 97701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I was charged without my permission for a fee "for holding up another rental" -as the guy said, funny thing is hes the guy who told me I could bring the truck back for 7pm, or keep it for 24 hours. I brought the truck back right at 7pm, on the phone with the lady who worked the counter, she refused to help me check the truck in because they closed at 7pm (so how did I prevent another rental). I checked the truck in myself, well over fueled, and way under the milage I paid for. I was owed 22 dollars back at that point, the we... read more
Business response:
Hello *******, I'm sorry about the issues you had with your rental. We have located your contract and addressed your issues. Please email us at service@uhaul.com if you have additional questions about your complaint.
This company is horrible at resolving complaints. I rented a uhaul and they messed up on their end that when I went to get my refund they said they could not as they made a mistake on their end and I needed to come back in 3 days but they’d call me once they sort it out. Turns out the fudged a bunch of numbers and than insisted I come in. Unfortunately their work hours and the same as mine and I work in a hospital setting I can’t just leave my patients. I asked for it to be applied to my credit card and she said she didn’t k... read more
Business response:
Hello ******, I'm sorry about the issues you've had trying to finalize the rental. We have reviewed the details of your existing complaint and it has been addressed. Please email us at service@uhaul.com if you have additional questions about your complaint.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 772 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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