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U-Haul Trailer Hitches
- Automotive
- Bend, OR
About this business
Location details
63370 N Hwy 97, Bend, OR, 97701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
Business response:
Hello ******, I am sorry about any concerns U-Haul's pricing policies have caused you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
Business response:
Hello ******, I am sorry about any concerns U-Haul's pricing policies have caused you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
Business response:
Hello ******, I am sorry about any concerns U-Haul's pricing policies have caused you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
Business response:
Hello ******, I am sorry about any concerns U-Haul's pricing policies have caused you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We have used U-haul many times in the past. We generally have always had a good experience. We recently rented a 4x8 cargo trailer for a family vacation from *************** to ************. The cost was around $150.00. We are now getting ready to go home and the same size trailer from ************ to *************** is $715.00. That is a 400% increase. We are going the same amount of miles and could even possible get the same trailer but have to spend $550.00 more. I tried to get clarification on why such a big price differ... read more
Business response:
Hello ******, I am sorry about any concerns U-Haul's pricing policies have caused you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
This specific branch of U-Haul charged me for an entire extra day after we returned the U-haul 40 minutes late even though we were physically at the U-haul drop-off within their supposed time barrier of around 30 mins (according to U-Haul ****************** We missed the time cut-off because the online check-in process takes a long time and the location was quite busy. It took a minute to figure out where we needed to park to begin the check-in process. We were supposed to return the truck at 8:00 am and we arrived around 8:... read more
Business response:
Hello ******, I am sorry about the issues you had with the charges. Unfortunately, I was not able to locate the order using the information in the review. Please provide the name on the order as well as the order number so we can review the charges. I apologize again for any inconvenience.
I would give negative stars if I could. From the very beginning of this process I was lied to, misquoted price wise, and given attitude. Regarding this specific store location (at the beginning I was dealing with a store on the East Coast where I was moving from, and they were just as bad) I was given 3 different time frames for my home delivery of my boxes. The first two times came and went, and they were late for the 3rd time frame. When my boxes finally arrived, one was not my box. It was someone else's stuff. I was told ... read more
Business response:
Hello *******, I am sorry about the issues you had with your order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 772 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 5:00 p.m.
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