U-Haul Trailer Hitch Super Center of Jersey City

jay g 

on Google

9 months ago

Ever since they got this new manager, things have been off, and he is a jerk when you go talk to him . I came here for 24 hours access then all of a sudden they locked me out and when i asked why they said ill have to pay extra to go in 24hrs , but for three years iv been going in 24 hours a day this is rediculas im always on time paying never late and this is how they treat good customers , and they raise your rates on storage whenever they want and you wont know untill you pay the bill 

jay g 

on Google

a year ago

I came here for 24 hours access then all of a sudden they locked me out and when i asked why they said ill have to pay extra to go in 24hrs , but for three years iv been going in 24 hours a day this is rediculas im always on time paying never late and this is how they treat good customers , and they raise your rates on storage whenever they want and you wont know untill you pay the bill 

P Jay 

on Google

a year ago

Although I did provide all requirements (as an international customer), the manager wouldn’t let me get a trailer. I seriously don’t know how he got his position and how he can care less about customer satisfaction. Some other employees were nice, but that this doesn’t make up for the incompetence of the manager. He made me miss an appointment which did cost me $400 in the end. Worst rental experience ever! 

Maria Ramos 

on Google

a year ago

I literally called too asked about renting a U-Haul and the nasty lady in the phone hung up the phone