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U-Haul Moving & Storage of Intown
- Consumer Services
- Washington, DC
About this business
Location details
2215 5th St NE, Washington, DC, 20002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Was in a serious time crunch and did not think I would be able to get it sorted out in time. I called them to let them know my predicament- and was helped out by, Makala. who saved the day. Thank you!
The Staff was excellent! Knowledgeable and friendly. This is a very busy location but they are good people. The truck was very clean and driving it was easy. The guys on the lot at the DC Intown location walked me through everything in detail. Highly recommend.
Really friendly staff, straightforward process of picking up/returning.
A horrible experience. I checked in on my phone. When I was verifying the condition of the van, I noticed the equipment rented was not in the back. Keep in mind that the app specifically says that the equipment should already be in the van. Per the app instructions I went to the front desk customer service agents. Inside was truly agonizing. There were 3 people being helped by 2 customer service agents and literally 1 person in front of me in line. I ended up waiting for an hour. During this time, they refused to manage the ... read more
We love to complain but never want to say thank you. Everything was absolutely amazing. A special shout out to the GM (Cynthia) and Arianna. Best experience and customer service ever!
Frequently asked questions about U-Haul Moving & Storage of Intown
How is U-Haul Moving & Storage of Intown rated?
U-Haul Moving & Storage of Intown has a 3.7 star rating with 512 reviews.
When is U-Haul Moving & Storage of Intown open?
U-Haul Moving & Storage of Intown is closed now. It will open at 7:00 a.m.
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