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Twisted Root Burger Company

4.4

About this business

Location details

116 W Loop 289 #200, #200, Lubbock, TX, 79416, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,197 reviews
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Manuela Ybarra's profile image
Manuela Ybarra 
5 years ago

You guys send us the wrong order 

Business response:

Manuela, we are sorry if you had a bad experience with your delivery order. Please private message or email us so we can get more details. We'd like to determine if this was an error on our part, or due to a mistake with a 3rd party delivery service. Thank you for reaching out and we hope to learn more and try to make this right for you. Shreveport@twistedrootburgerco.com 

Jessica Shaw's profile image
Jessica Shaw 
5 years ago

This place has really gone downhill. My boyfriend and I decided to eat here after we realized it was one of the few places open during the recent hurricane. The line was non existent so we really thought we hit the jackpot. No wait! I ordered the wagyu burger since I have fancy taste buds. Gruyere cheese and caramelized onions. Now normally I don’t eat onions. But when these bad boys are caramelized, they’re straight from Jesus’ skillet. My boyfriend ordered the ol trusty Freshman 15 and we decided to split an order of loade... read more

Business response:

Jessica, we appreciate you reaching out to us and apologize for this! Certainly not the experience aim to deliver to our guests. Please private message us so we can get a few more details about your visit and correct these issues, and we'd also like to send you a gift card if you ever decide to give us another shot. Thanks again for reaching out and we do apologize. 

Susan Castleberry's profile image
Susan Castleberry 
recommend  Recommended
5 years ago

employees are always super nice. my favorite is the spicy goat with buffalo. we like going. 

Business response:

Thanks so much Susan for coming by and we appreciate your feedback! Hope to see you again soon. 

Lauren Wisby's profile image
Lauren Wisby 
recommend  Recommended
5 years ago

Very good burgers and shakes 😋 

Business response:

Thanks so much for coming by Lauren, we are so glad you enjoyed! 

Khadijah Shantéll Roberts's profile image
Khadijah Shantéll Roberts 
5 years ago

The burger was dry. The party was tough. Would not recommend 

Business response:

Khadijah, thank you for reaching out and we are sorry you didn't enjoy your burger. Please private message us details of your visit, including date and time, as well as if you notified a manager. If you'd include a mailing address, we'd like to mail you a gift card for your next visit, if you ever decide to give us another shot. Thanks again for reaching out and we do apologize. 

Scott Bear's profile image
Scott Bear 
recommend  Recommended
5 years ago

Loved everything about this place!! 

Shane Storey's profile image
Shane Storey 
recommend  Recommended
5 years ago

the food and service is awesome 

Business response:

Thank you Shane! We appreciate the feedback and thank you for stopping by. 

Jason Villalba's profile image
Jason Villalba 
recommend  Recommended
5 years ago

Love the people there. The manager pumpkin and bartender Becka was so nice. 

Business response:

Jason thanks so much for your feedback! We will pass along your comments and we appreciate you stopping by. Hope to see you again soon. 

Becca Shettlesworth Miller's profile image
Becca Shettlesworth Miller 
recommend  Recommended
5 years ago

great burgers and atmosphere was awesome 

Business response:

Thanks so much for stopping by Becca! We appreciate the feedback and are so glad you enjoyed. 

Frequently asked questions about Twisted Root Burger Company

How is Twisted Root Burger Company rated?

Twisted Root Burger Company has a 4.4 star rating with 2,197 reviews. 

When is Twisted Root Burger Company open?

Twisted Root Burger Company is open now. It will close at 6:00 p.m.  

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