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Twisted Root Burger Co.

4.4

About this business

With high-quality made-to-order burgers, a 'come as you are' environment and a strange reverence for Chuck Norris, there's no place else quite like Twisted Root. Way back before 'gourmet burgers' was a thing, Chefs Jason Boso & Quincy Hart decided to build a restaurant around half-pound, fresh ground burgers with a menu that allowed customers to build their own burgers with a list of crazy and inventive toppings. The two met in culinary school, after jobs in stock brokerages and telephone line repair. After paying their dues... read more

Location details

8690 Line Ave, Shreveport, LA, 71106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,268 reviews
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Crystal Tafuro's profile image
Crystal Tafuro 
7 years ago

If you have a gluten allergy don’t come here! I told them my son had a gluten allergy and we ordered the Gluten Free burger with a birthday shake. I told them he had an allergy and they didn’t mention the shake had CAKE in it. When I went to talk with them about this I had to purchase a replacement and they clearly didn’t care about his allergy. Their response, “Oh well. The shake has cake in it.” I said, “the sign does not say this AND I told the cashier about his gluten allergy and she never mentioned the cake.” They did n... read more

Business response:

Crystal thank you for reaching out. We care very much about our customers that have gluten sensitivity which is why we offer many items on our menu to cater to these customers. We apologize that the cashier did not ask if the shake was for your son when it was ordered and that she did not clarify the shake had cake in it. We want to make this up to you - if you would private message us details of your visit including date and time, along with a mailing address, we'd like to speak with the appropriate staff about this as well... read more

Jasmine Ross's profile image
Jasmine Ross 
7 years ago

Mandy did an AMAZING job! It was my kids’ first time going and she made their time here extra special by bringing chocolate shakes to the table! She went above and beyond. Thanks girl! 

Business response:

Thanks so much Jasmine for your feedback and we appreciate you coming! So glad y’all enjoyed everything and we look forward to seeing you again soon. 

Dusty Hickman's profile image
Dusty Hickman 
7 years ago

Very good food. Loved it 

Business response:

Thanks Dusty for coming and we appreciate the feedback! Hope to see you again soon. 

Traciee D Elmore's profile image
Traciee D Elmore 
7 years ago

We have been several times but something has to change. Not once, not twice, but three times have we order 2 shakes and sat waiting for over 25 minutes. For 2 shakes. Absolutely ridiculous. The one in bossier which we also frequent has our order in no time. We live in shreveport so we try to support the shreveport shops and eateries. But after the 3rd time of it taking over 20 minutes we will not be back. 

Business response:

Traciee thank you for contacting us and we apologize for this. If you would please direct message us date and time of your visit, we can identify the employees that are causing this issue so we can fix it. Please include a mailing address so we can mail you a gift card for your next visit to any of our locations, if you ever decide to give us another shot. Thank you for reaching out so we can correct this issue, and we do apologize. 

Chris O'Bryant Brogan's profile image
Chris O'Bryant Brogan 
7 years ago

The burgers were great! The atmosphere is awesome!!! Will definitely be back!! Be sure to try a sampling of their specialty pickles!!! 

Business response:

Thanks so much Chris for stopping by! We appreciate the feedback and glad you enjoyed. We look forward to seeing you next time. 

Angela Lane Parker's profile image
Angela Lane Parker 
7 years ago

Great Burgers, Fried Green Tomatoes, and Customer Service!!! This place has if all!!! 

Business response:

Thanks so much Angela we appreciate you! 

Shane VonSenden's profile image
Shane VonSenden 
7 years ago

Decided to go eat on the patio, the deciding factor on where to go eat. Nope, they closed it at 9:30 on Saturday night. Fries were cold , got better service at Dicks last resort. But hey , at least the burger was good. Overall still pretty disappointed in the experience. 

Business response:

Shane, thank you for reaching out to us and we apologize for your experience. We’d like to learn more about your visit so we can address this with the appropriate staff. Please private message us and include a mailing address, we’d like to mail you a gift card for your next visit if you decide to give us another shot. Thanks again and we do apologize. 

Pam Delrie's profile image
Pam Delrie 
7 years ago

Love always! Every time I go to Shreveport, I have to eat at least one meal there. The salads are fabulous!! 

Business response:

Thanks so much Pam for your comments! We appreciate you stopping by and glad you enjoyed everything. Hope to see you again soon. 

Denise Fogle Winkler's profile image
Denise Fogle Winkler 
7 years ago

Not impressed with the burger at all very dry loved the onion rings Would not eat again here 

Frequently asked questions about Twisted Root Burger Co.

How is Twisted Root Burger Co. rated?

Twisted Root Burger Co. has a 4.4 star rating with 2,268 reviews. 

When is Twisted Root Burger Co. open?

Twisted Root Burger Co. is closed now. It will open at 9:00 a.m. 

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