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Twin City Appliance
- Appliances & Repair
- Shreveport, LA
About this business
Home appliance repair. We repair washers. Dryers. Refrigerators. Freezers. ICE machines. Dishwashers. Ovens. Stoves. Ranges. Warming drawers. Compactors. Wine coolers. Microwave ovens.
Location details
5037 Flournoy Lucas Rd, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Definitely not helpful with appointment times.... I let them know nobody would be at my house before 2 and they called at 11 to come and we had to reschedule because like I said nobody will be home before 2.... we work!!!! When they finally actually got to come they didn’t even fix what they were supposed to fix but I sure heard him banging around in there!!!! Still waiting to see exactly what was done to my dryer!!!!
RecommendedPrompt Professional excellent customer service
I had a very prompt & professional service man that came to look at my ice maker on my fridge. He was friendly & helpful!
These people treated my 90 yr old neighbor awful. She had been waiting three weeks for a two day arrival of a part. When the service man came out, he treated her horrible. She almost had a heart attack. When I informed the manager of this, she cancelled the repair. Now they are waiting another 4 days for them to come out again.Worse customer service ever. I do NOT recommend them to anyone! Not even 1 star!
They came highly recommended. a repairman came last week to see if they could fix my oven. cost $9 more than I had been told. He said it was the switch and they would try to find one even through it was an old stove. After not hearing one way or the other, I called only to learn they hadn't looked at all, because he didn't have the model number. (it was hard to read.) I wasted time and a little money because he lied to me As for as I'm concerned they were just trying to con a 72 year-old woman on a fixed income.
Worst experience ever, DO NOT RECOMMEND!
The worst customer service I have ever received. 1 star is to many!!!!! The month long process of trying to get my double oven repaired. I was told the part would be in, in three to five business days. Two and half weeks later the repair tech shows up and asked how to take double oven out of the wall. Then he leaves my house without doing anything. Oven still not working. It is like me taking my car to a repair shop for a break job and the tech asking me how to take the wheels off. It's just stupid. I will never again use th... read more
small part on door ice maker dispenser did not work. twin city replaced at $286 the day before thanksgiving. part cost $111 repair took about an hour. ice starting coming out of door involuntary christmas eve dec. 24. the small 1 1/2 inch part came out with ice on floor. called to report 8 am dec.27th. i was told 30 days up and would have pay $85 service call to look at. repair not guaranteed. rude and unprofessional.
Spent all day waiting on tech to fix my dishwasher. Every time I called the office to see when they were coming (appt window was 9-12) I got a different excuse with a different promise. It’s now 6:20pm and I still haven’t heard from anyone. How do you stay in business?? Horrible business ethic.
Frequently asked questions about Twin City Appliance
How is Twin City Appliance rated?
Twin City Appliance has a 3.8 star rating with 254 reviews.
When is Twin City Appliance open?
Twin City Appliance is closed now. It will open tomorrow at 9:00 a.m.
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