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21851 Locomotive Terrace, Sterling, VA, 20166, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 4:30 p.m. | |
Tue | 09:00 a.m. to 4:30 p.m. | |
Wed | 09:00 a.m. to 4:30 p.m. | |
Thu | 09:00 a.m. to 4:30 p.m. | |
Fri | 09:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Old ladies bad customer servuce
I contacted TWC Ass. Mgm to cancel HOA Direct Payment because my old account is not active. I tried to call your office 7-8 times but could not get a hold of a billing department or account receivable. Each time people transferred me to the Front Desk, no one answered the phone. The request is very simple, cancelling direct payment. How hard it is to talk to someone at TWC? It seems like no one works in the front desk.
Mala experiencia no se puede hablar con la persona que está de encargada presta un mal servicio
5 stars for Sarah H as management agent. She has been responsive and works well with our board at OSG. I can only hope that now that there is new management at TWC, they all listen to Sarah and give her time to do good work for us and others. We have had horrible in the past with TWC, but Sarah has been the best.
TWC Association Management has a 1.6 star rating with 31 reviews.
TWC Association Management is open now. It will close at 4:30 p.m.
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