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Tustin Toyota
- Car Dealers
- Tustin, CA
About this business
Tustin Toyota offers many automotive products and services. From new Toyota cars to used cars in Orange County, CA, we know anyone will find something at our Toyota dealership serving Orange County. Our services include trusted Service, Auto Repair, original accessories and auto parts. We also provide superior financing and car loans for our Tustin and Anaheim area customers. Give us a call at the number above, or come visit us at 36 Auto Center Drive Tustin, CA. We are just minutes from Irvine, Santa Ana and greater Orange ... read more
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Room for improvement I use TUSTIN Toyota to service my vehicle. This last week I had my 30,000 mile service. I made an appointment, the servicing was completed in a timely manner. My service writer Kevin Galanz, called to let me know the car was ready. I was shocked he just handed me the paperwork and directed me to the cashier. I expected him to review the findings, like your tired thread is ..... or your brakes still have ........just some friendly review. Instead he left me to read the invoice myself as I went to pay the ... read more
Business response:
Thank you for bringing this to our attention. It's disappointing to see that you didn't receive the quality service you've been accustomed to receiving. We must be better and we'll make sure that in the future, your service advisor gives you a breakdown of the work that was completed on your vehicle. Should you like to speak about this any further, please don't hesitate to contact me. I'm here to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Room for improvement I use TUSTIN Toyota to service my vehicle. This last week I had my 30,000 mile service. I made an appointment, the servicing was completed in a timely manner. My service writer Kevin Galanz, called to let me know the car was ready. I was shocked he just handed me the paperwork and directed me to the cashier. I expected him to review the findings, like your tired thread is ..... or your brakes still have ........just some friendly review. Instead he left me to read the invoice myself as I went to pay the ... read more
Business response:
Thank you for bringing this to our attention. It's disappointing to see that you didn't receive the quality service you've been accustomed to receiving. We must be better and we'll make sure that in the future, your service advisor gives you a breakdown of the work that was completed on your vehicle. Should you like to speak about this any further, please don't hesitate to contact me. I'm here to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Great Experience! They made what is genuinely is a very unpleasant process, a very nice one. My sales person was friendly, upfront, honest and very detailed in the process of buying my new truck. It's the biggest reason why I chose Tustin Toyota and not one of the many other dealerships in my area.
Business response:
It's so nice to hear that we took such good care of you and your vehicle! Thanks for taking the time to leave this positive review and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Great Experience! They made what is genuinely is a very unpleasant process, a very nice one. My sales person was friendly, upfront, honest and very detailed in the process of buying my new truck. It's the biggest reason why I chose Tustin Toyota and not one of the many other dealerships in my area.
Business response:
It's so nice to hear that we took such good care of you and your vehicle! Thanks for taking the time to leave this positive review and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Best for service. Ask for Kevin Gordon, he has the best service and will always ensures that you get your car on time. Definitely recommend!
Business response:
We can't thank you enough for your kind words! We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Best for service. Ask for Kevin Gordon, he has the best service and will always ensures that you get your car on time. Definitely recommend!
Business response:
We can't thank you enough for your kind words! We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Came in for my 5k regular maintenance. 21 inspection, tire rotation & top off fluids. Wait time was an hour which wasn’t bad for a Friday afternoon. I also brought in another dealers coupon and they honored it! Service manager was great & friendly. I liked how my advisor Tom didn’t update services and let me know my back break will need a change soon. Quoted me a price. This location has subway and complimentary coffee. So it makes the wait manageable. They have a business room where you can work and have a quiet environment... read more
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Came in for my 5k regular maintenance. 21 inspection, tire rotation & top off fluids. Wait time was an hour which wasn’t bad for a Friday afternoon. I also brought in another dealers coupon and they honored it! Service manager was great & friendly. I liked how my advisor Tom didn’t update services and let me know my back break will need a change soon. Quoted me a price. This location has subway and complimentary coffee. So it makes the wait manageable. They have a business room where you can work and have a quiet environment... read more
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
AWESOME SERVICE Cruz in your service department was awesome keep us fully aware of repairs needed and time frame. Cruz called us when our car was completed
Business response:
We're glad to see you had a positive visit with us! Cruz is an outstanding asset to us here and always makes sure our customers go home happy. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 6,581 reviews.
When is Tustin Toyota open?
Tustin Toyota is open now. It will close at 9:00 p.m.
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