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Tuscany Bay Apartments
- Apartments
- Westchase, FL
About this business
Welcome to Tuscany Bay Apartments-your own piece of paradise. We offer one, two, and three-bedroom apartments in the Westchase area of Tampa, FL. When you live in one of our homes, you get to take advantage of convenient features like an in-home washer and dryer as well as a private solarium or patio/balcony. Our rental community is pet-friendly too, so we welcome all furry friends with open arms.
Location details
12065 Tuscany Bay Dr, Westchase, FL, 33626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Formerly great, but now POOR I've been a long time resident, and have had a mostly good experience, but things have gotten progressively worse and I can not recommend moving here. Resident complaints are not dealt with and management doesn't seem to offer even the most basic solutions. Make sure you check very carefully before moving here.
Business response:
We're truly sorry to hear about your recent experiences. Our team is committed to providing a positive living environment and we regret that we didn't meet your expectations. We encourage you to reach out to our office so we can discuss your concerns in more detail. - The Team at Tuscany Bay
Family Friendly, but still has a lot of issues. 1) Kids cannot ride bikes/scooters in the complex, BUT we have a bike rack. Can't find in the lease where they aren't allowed... 2) Corridors are not cleaned very well, when they are water is then left to sit and bubble off the paint on the concrete floors in corridors. 3) Gates don't work, always open. 4) Maintenance work takes a lot of patience on the renters part to get anything fixed properly. 5) Hot tub has been cold for 3 weeks, when asked when it would be working, was to... read more
*STAY AWAY FROM THIS PLACE* *STAY AWAY FROM THIS PLACE* Good Things: I am still trying to find out if any. Negatives: 1. This place is infested with roaches 2. Trash management- extremely poor and you will see trash laying everywhere in the property 3. Leasing - Leasing agents constantly change and you will have to deal with all the issues your leasing agent creates and you will not have them to get it addressed. 4. Access- Its been 2 weeks since we moved and we do not have the Gate access card. The front door keys/locks wer... read more
I was consistently lied to by an inept staff that almost led to homelessness due to their almost malicious incompetence. They then had the audacity to send collections after me to pay a fee for services I never received.
Horrible Customer Service I currently have carpenter ants coming through my front door and windows. I am allergic to ants and I have been killing them for days. I requested pest control that did nothing. Now I'm in an apartment that I am afraid to sleep in because ants are popping up everywhere. Great! So now I've contacted the front office five times. I've sent three maintenance requests. I have emailed the front office twice about the matter. And still no response when I have carpenter ants invading my entire apartment. I ... read more
I currently have carpenter ants coming through my front door and windows. I am allergic to ants and I have been killing them for days. I requested pest control that did nothing. Now I'm in an apartment that I am afraid to sleep in because ants are popping up everywhere. Great! So now I've contacted the front office five times. I've sent three maintenance requests. I have emailed the front office twice about the matter. And still no response when I have carpenter ants invading my entire apartment. I am now staying in a hotel,... read more
Business response:
We're sorry that your experience with our community has been tainted by this issue. We want each of our residents to enjoy their homes to the fullest and we would be happy to speak with you about the pest issue so that we can take greater steps to solve it. We are looking into ways to permanently deal with the problem and we would appreciate any details you have to share.
I currently live at this apartment complex and I have to say my experience so far is horrible. Since I’ve moved in, in April 2020 we are experiencing termites and roaches. Spiders coming from the ceiling cobwebs everywhere. This unit wasn’t properly prepared for me to move in & we dealt with Cherie in the office from January of this year 2020. So that means they had 4 months to prepare my unit. When I first moved in the ceiling in the kitchen was leaking then in my master bathroom. The washer was broken clothes get stuck in ... read more
Business response:
We're sorry that your experience with our community has not been more positive overall. We want each of our residents to enjoy their homes to the fullest and we would be happy to speak with you about the pest issue so that we can take greater steps to solve it. Please feel free to reach out to us here in the office at your convenience.
RecommendedTuscany Bay is the best place I've ever lived in. The staff is great and they have been nothing but 100% supportive and understanding during this difficult time (covid-19). I will always recommend Tuscany Bay Apartments. ⭐️⭐️⭐️⭐️⭐️
Business response:
We appreciate you taking the time to offer us such a positive review! We're pleased to see you have enjoyed your time at Tuscany Bay and we hope you have a wonderful day.
I work and live here. I love this place. Best place I’ve ever lived!!
Frequently asked questions about Tuscany Bay Apartments
How is Tuscany Bay Apartments rated?
Tuscany Bay Apartments has a 3.9 star rating with 431 reviews.
When is Tuscany Bay Apartments open?
Tuscany Bay Apartments is open now. It will close at 5:30 p.m.
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