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3831 Hargrove Rd E, Tuscaloosa, AL, 35405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Very disappointing experience at this Hyundai dealership. After our 3-year-old Hyundai overheated, we had it towed here. Before even removing the radiator, ***** told us it wouldnt be covered under warranty. While still on the vehicle, they saw 3 tiny holes less than 1 mm in size each that caused the coolant to leak and the engine to overheat. We asked ***** to consider that such a fragile radiator pointed to a manufacturing issue, but he flatly refused. On top of that, their repair quote was $500 to $600 higher than another... read more
Title: Unethical Sales Practices and Unfulfilled Promises at Key Hyundai of Milford I purchased a Hyundai Tucson Hybrid from Key Hyundai of Milford on July 17th, signing the paperwork that day and picking up the vehicle on August 4th. During the deal discussion, Kyle (Sales Manager), General Manager (I think Mike) and Javier (Sales Representative) agreed to include a spare tire, 3-year maintenance package, and all-weather mats. These items were listed on the deal sheet and signed by me, with the General Manager present. Howe... read more
This is the my 2nd Hyundai and the the 4th by my immediate family. I've had a pleasant experience each time, Sale manager (Tom) always came and spoke to me. A got a fair price for my trade. Salesman Lance ma. de it easy and knew his product. F&I guy, Sal not pushy.
Took my car to have a canister mount installed. The mechanic broke the bolts. So he cable tied it in place, which is loose, and he let me drive it off the lot. It cost me $1000. When I got it home my husband looked under the hood because I still smelled fumes. That’s when he saw the shoddy work these professionals did. They will drill holes somewhere to fix it but it will cost me for his damage to my car. $185 a hour. I recommend checking the work on your on your car before you pay. All the workers were very suspicious. Very... read more
Beware of scams! Dealership had me turn in my lease two months early. I had just made the payment for the month two days before I got a new car and was told that my recent payment would be refunded and they were paying off the lease. I would not have turned the car in two months early as I just made the payment Instead of paying off the lease directly, the dealership gave me a check which I was told was for the payment that I made two days before I turned it in. Come to find out I get a bill from the finance company and a **... read more
I had an appointment for an oil change, but the day before my appointment my tensioner and serpentine belt broke. I brought it in to get it fixed. They forgot to do the oil change. I had to bring it back. After the oil change, it started leaking a lot of oil. They tried to tell me that it was leaking oil before I brought it in. Funny, they didn't say anything about a leak when they fixed the tensioner and belt. This place is terrible. I expect this from a chop shop, not a dealership. The vehicle was towed in on August 14, 20... read more
5 visits in 1.5 months after trying to get info for how long was going to be there I was given the runaround and when I finally called for the 5th time and got voicemail I blew up and used profanity! the car was running fine when I dropped it off when I picked it up car died after 15 feet! they made me get it towed ! tow truck driver that picked up my car stated that kias and hyandais were a big part of his business !wouldn't recommend any kind of service from the scam service department! Mr. ********** understand your frust... read more
I bought a used Tuscon 14990 mi. on August 4th. Two days later I noticed a ding in the windshield. 5 days later I started to smell the antifreeze smell. I was about to go on a trip so I brought the Tuscon in on August 22nd. (18 days after purchase) the technician and head technician looked under the hood for approx. 3 minutes and said it was a rock that hit my radiator. My air conditioner was working great. They said I could claim it under insurance or pay $2000. I argued that they sold it to me that way. The used car sales ... read more
I want to start off by saying that Im more ****** off at me than anyone else for not catching the dishonesty that I eventually discovered. Its more my fault; I know that even writing this it will not solve anything other than giving the heads up to other car buyers.I ended choosing Hyundai because of the warranty and Ive heard good things about their cars. I went through a few dealers attempting to get a fair price through e-mail and or phone conversations, wow how frustrating. I ended up speaking to a person (*******) at Pa... read more
Tuscaloosa Hyundai Parts has a 1 star rating with 6 reviews.
Tuscaloosa Hyundai Parts is open now. It will close at 6:00 p.m.
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