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Turco Persian Rug Company
- Carpet Cleaning
- Toronto, ON
About this business
Turco Persian Rug Company has been operating from our original downtown Toronto location since 1906. An Armenian family-run business spanning four generations, Turco Persian continues to provide and redefine unique, honest and premium service. Specializing in the cleaning and restoration of all area rugs, from antique collectibles to machine-made mats, Turco Persian offers in-home carpet installation, repair and cleaning, as well as upholstery cleaning services. Our team of employees is knowledgeable, dedicated and highly tr... read more
Location details
452 Richmond St E, Toronto, ON, M5A 1R2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
rug cleaning My experience with Turco Persian started off well after delivering my flood damaged rugs. I was contacted reasonably quickly with a quote for the cleaning and a small repair. When the rugs were ready, I was quoted a different (higher) price over the phone, and when my daughter picked them up the final price she paid was different yet again. My two phone calls with two different people were not helpful at all as their explanations made absolutely no sense. The second person I spoke with said he would speak with t... read more
Business response:
Hello d Anthony, I’m sorry to hear that your experience with us was unsatisfactory. We inspect each rug thoroughly before and after cleaning. We also document the rug's condition and photograph it prior to doing anything. What can sometimes happen is that an old stain will appear more visible once the soil is removed from cleaning. You should have been notified of the stains and any price changes period. We are unable to locate your information based on "D Anthony" but would like to speak with you to improve this situation. ... read more
Cleaning Can't say enough positive things about Turco Persian; they are the consummate pros. My carpets look BRAND NEW every time (despite having two young kids) and the technicians are prompt and highly professional. Would never entrust my carpets to anyone else!
Area rug cleaning We brought our rugs here based on a recommendation from a friend, and are glad we did. The guys at the help desk were exactly that: helpful, and walked us through the different options we had for our rug which was worth taking care of. In the end, we got our rug back on time and paid exactly what we were quoted. If you want to save money and rent a machine yourself, go for it, but if you want to have the job done by a professional this is your company.
rug cleaning brought our rug to this company on 4 different occasions over 6 years. The 1st time they did a great job. 2nd time, we questioned whether they touched the rug, on the 3rd occasion, we know they did not clean it at all as the stain (our dog's vomit) we sent it for came back intact. we decided to give them one more try since we didn't know of any other place. the last time we sent it in, they called us & told us we had a moth infestation & strongly recommended treatment to prevent eggs from maturing & ruining our ... read more
Business response:
Hi e.c. , I’m so sorry to hear you were unhappy with your experience with us. We strive for 100% customer satisfaction and this type of scenario is unacceptable. We inspect and photograph each rug thoroughly before and after we service it. I'm very concerned to read your report and would like to better understand what happened. Please call us and ask for Jessica so we can piece together where things potentially when wrong and how we can rectify the situation.
Rug cleaning and repair My family has used Turco persian for years and we have always been very pleased with the results. My husband and I recently had some rugs cleaned and the quality of service was outstanding. The rugs came back looking brand new, and the one that needed repair looks beautiful. Our experience was really positive - hassle-free, friendly, and efficient. We would strongly recommend Turco Persian to anyone.
Cleaning and stair runner installed I've used Turco Persian a number of times, dropping off small rugs for cleaning, having larger ones picked up, and having carpet installed, including a tricky stair runner install on older, awkward stairs. I've always dealt with the same people, in almost two decades, and they all seem to love working there. Their prices are very reasonable and their service and advice is outstanding. I have recommended them a number of times and will continue to, without hesitation.
Cleaning of Oriental and Persian Rugs I have now used Turco a couple of times now and its because of the service. As my rugs are a little heavy to move, they come, they pick up, they clean, they will safeguard if you want, they will provide a schedule return date and they will deliver back to your place of residence. How easy is that? In addition, their customer service is great whenever you have an inquiry. And they will provide you will discounts on the next cleaning! I would definitely recommend.
Cleaning Area Rugs They were a pleasure to deal with! The employees were very knowledgeable, and the cleaning quality was excellent. I would definitely use their services in the future.
whole house carpet, area rugs and upholestry Before selling my house I had Turco-Persian clean the wall-to-wall, area rugs and upholstered furniture. They came in precisely when arranged, moved furniture as needed and returned everything to where it belonged. The work certainly added value to the selling price of the home.
Frequently asked questions about Turco Persian Rug Company
How is Turco Persian Rug Company rated?
Turco Persian Rug Company has a 4.8 star rating with 211 reviews.
When is Turco Persian Rug Company open?
Turco Persian Rug Company is closed now. It will open at 8:00 a.m.
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