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Tulum Fresh Mexican Grill
- Restaurants
- Jackson, TN
About this business
Mexican Food
Location details
71 Carriage House Dr, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:30 a.m. to 9:00 p.m. | |
| Sun | 10:30 a.m. to 9:00 p.m. |
RecommendedAlways great customer service, friendly, fast and professional. Hey, remember me “ I’m your hero 🦸🏻♀️. I feel bad for the car In front of me. I could not hear her either. They missed out on some yummy food. I know the drill speak up so you can clearly take my order. That’s all!! Now to enjoy my food:) thank you and see y’all next time!
Business response:
Smith Dee Thank you so very much ! ❤️❤️
Always great customer service, friendly, fast and professional. Hey, remember me “ I’m your hero 🦸🏻♀️. I feel bad for the car In front of me. I could not hear her either. They missed out on some yummy food. I know the drill speak up so you can clearly take my order. That’s all!! Now to enjoy my food:) thank you and see y’all next time!
Business response:
Smith Dee Thank you so very much ! ❤️❤️
We came through the drive through about 10 minutes to close and I hate doing that! But the Manager, Frances, was very helpful and polite! She was happy to take my order even at the end of the night! My favorite Mexican food in Jackson! So fresh!
Business response:
Thank you very much Jessica ! 😎
Acting as if the virus never happened. No employees wear masks, no tables blocked off. Will not return and was one of my favorite places but I do t feel like they care enough to protect their customers and follow cdc and our own city’s guidelines
The staff was friendly & patient! The Shrimp nachos was the best meh ever had!!! The Shrimp~Tacos were good as well.
Business response:
Thank you so much Queenbre !
Picked up dinner in the drive thru at Tulum and asked for an extra salsa because one isn’t enough. Got one extra cup of salsa and was charged $1.99 for a side of chips & salsa. I mean, there’s a salsa bar inside the restaurant. They asked if I wanted a bag of chips to go with my dinner order. You know, the bag of chips they’d already charged me extra for? 😑
Business response:
Angela, each order comes with a complimentary 4oz salsa and bag of chips. Unfortunately we cannot hand out random amounts of extra Salsa and Chips without charging for them due to the expenses involved. We’ve literally had people request dozens of salsa containers to go with their one order and obviously that’s not feasible. Daryl Fortner Owner Tulum Fresh Mexican Grill😎
It’s like they don’t really care anymore. Used to be one of my fav restaurants but just been disappointed everytime I’ve gone lately. Never in my life have I ate at a Mexican restaurant and got a container this small of salsa for 2 people 🤦🏼♀️
Normally I love Tulum but I’ve just had the worst experience ever. I asked for no pico. Had to pick a huge mound of pico off both my tacos. Tacos had half the amount of other ingredients as usual. I ordered queso extra and for two entrees they gave me only one half bag of chips. For two people and extra dip!!! All this was after waiting patiently for 35 minutes in line. I’m beyond disappointed. I tried to call but the number is constantly busy so I’m putting my grievance here.
they have the best chicken quesadillas. So yummy !
Frequently asked questions about Tulum Fresh Mexican Grill
How is Tulum Fresh Mexican Grill rated?
Tulum Fresh Mexican Grill has a 4.6 star rating with 306 reviews.
When is Tulum Fresh Mexican Grill open?
Tulum Fresh Mexican Grill is open now. It will close at 9:00 p.m.
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