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Tuff Shed

3.6

About this business

Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services. 

Location details

20943 US-77, Combes, TX, 78535, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.6444 reviews
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Victor M's profile image
Victor M 
4 years ago

I ordered the shed online in June and got an email stating it would be installed July 20th. The manufacturer failed to make the soffit correctly 3 times so my shed wasn't completed until August 10th. They also had the hole for the transom widow off by an 8th of an inch so the subcontractor had to move the stud and cut the hole bigger so the window would fit. The subcontractor was the only one in the Columbus, OH area and had multiple problems with the manufacturer making the components correctly. The subcontractor was out to... read more

Rick H.'s profile image
Rick H. 
4 years ago

Shed so far seems good. Customer service is down right non existent! Contracted Tuff Shed though Homedepot took 2 months to get a shed built. I I received two different emails with two different install dates had to call Louisville KY branch of tuff shed and wait days for someone to call me back. The day before intall i get an email explaining time frames for an AM, Pm, or all day install but had no clue which time slot I was in logic told me a 10x12 would not be an all day. Tried calling Louisville KY branch again no answer... read more

JoAnn C's profile image
JoAnn C 
4 years ago

Baton Rouge, LA. We will NEVER do business with these THIEVES again. Will spread the to make sure that no one we know buys a shed from them. On installation day, after our old shed was torn down, the installer discovered that the shed that was being delivered was not the same size as the one that was just torn down. Tuff Shed charged us $2,000. above the original cost to replace it with the correct size. Since our belongings were already strewn across the yard, we had no choice but to pay. Seems like extortion to us. Custome... read more

Ron P's profile image
Ron P 
4 years ago

Warren *****! Warren! You were personally at my home on 7-28-2020, I pointed out to you the issues with my shed which was installed back in May of this year. This is the same stuff I pointed out to the installers who refused to fix it while he was here. Now, over two months later, speaking to three different people from tuff shed, two different people coming to my home, hours of my time, emails, phone calls and texts, I’ve still have not heard a peep from you on my shed properly getting fixed! 

Samya C.'s profile image
Samya C. 
4 years ago

My neighborhood HOA won’t allow my shed so I asked for my money back 4 months ago!!!! Nothing and no one returns my calls!! So now no shed and no money $4500!?!?! 

Morris I's profile image
Morris I 
4 years ago

Horrible coordination of service and delivery. Company staff followed up day after installation with customer satisfaction call but when confronted with complaints did not provide email address or method to forward problem photos for review. During entire experience never reached anyone directly. Only occasional responses to phone messages.at their convenience. Still no follow-up response to quality issues. Would not recommend. 

CM G's profile image
CM G 
4 years ago

Tennessee - Not the worst experience ever, but disappointed in a few aspects of the build. 1) They did not waterproof the window. The first rain we had since the install and water was literally pouring in, like a faucet, from the sides of the window casing. That's when we noticed that they did not wrap the window sill (bare wood), they did not shim the window, they did not caulk the window, neither inside nor out. 2) they put wood under the front of the building for supports instead of the cement block as stated in the contr... read more

K.A.R.'s profile image
K.A.R. 
4 years ago

Worst Office to deal with!!!! Las Vegas, NV We ordered our 10 x 18 shed in May of 2020. Our local sales representative was Sheidy and she was a great help in answering our questions and helping us with our design for what we needed. Once it left her hands and went to the local office everything went down there from there. we waited a week to hear back from somebody to get our installation scheduled. Finally after several unanswered messages we got a hold of Betty. We scheduled our install for June 28th( We scheduled later fo... read more

T.C.'s profile image
T.C. 
4 years ago

Chicago area: You should buy anything but Tuff Shed products. Personnel at **** ***** are absolutely clueless when it comes to Tuff Shed's products. They hand you a pamphlet with a regional sales rep's info on it and tell you to contact them for any questions. After leaving multiple phone messages and emails with the Tuff Shed rep I decided to purchase through their website instead. I just now, a month later and shed installed received an email from that rep btw. After the purchase they contacted me about an install date. We... read more

Frequently asked questions about Tuff Shed

How is Tuff Shed rated?

Tuff Shed has a 3.6 star rating with 444 reviews. 

When is Tuff Shed open?

Tuff Shed is closed now. It will open tomorrow at 9:00 a.m. 

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