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Tuff Shed

3.6

About this business

Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services. 

Location details

20943 US-77, Combes, TX, 78535, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.6444 reviews
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James C's profile image
James C 
4 years ago

I am having an absolutely horrible experience with this company in St. Louis, MO. I went direct to a Tuff Shed retail sales rep, and paid $5,000 (paid in full up front... a HUGE mistake) on 7/30/2020. I have since received 4 different install dates from them. So far they have failed to deliver on any of them an always have some excuse why they can't deliver what I paid for. To date, they still refuse to deliver the shed that I paid for. If I could give zero stars as a review, I would. This has been an absolutely horrible exp... read more

Rochelle R's profile image
Rochelle R 
4 years ago

My shed was ordered on Aug 5, 2020. Installation was scheduled for Oct 1st. It got changed to Oct 2 between 2 and 4. It is now 630. No call, no show, and no answer of the phone. I started calling at 345. No return call. It is now Oct 3rd. Still no contact. No answer. 

John B's profile image
John B 
4 years ago

Awful experience, poor customer service, communication and unprofessional. Our shed was delayed 3 weeks with a no call, no show after scheduling a time of day to be there. When it finally arrived weeks late, it was missing parts that I paid for, and one wall was broken. I had to then go source new materials on the spot in order for the shed installers to finish. I was told I would receive a credit for the issues and for the parts I paid for that were not provided. I month later, I still don't have any form of credit issued a... read more

rob p's profile image
rob p 
4 years ago

The tuff shed of Las Vegas off windy rd has the worst customer service in any buisness i dealt with for 1 they never answer the phone & ive been rescheduled 3 time with no contact for not coming the tech never called & said he wasn't coming 2nd time he called in sick and today no call no show people please don't spend any money with tuff shed they are horrible company they need to go out of buisness. 

James B.'s profile image
James B. 
4 years ago

Needed Lens for sky light after hail storm. Was required to buy complete sky light unit as opposed to just the lenst. On top of that feel the cost was overinflated for unit. One star is the least I could give 

Wendy W.'s profile image
Wendy W. 
4 years ago

I have been contacting this company for over 2 to 3 months about my shed door handle being broke. I have sent numerous emails and made countless calls. I only received one return call and he lied about setting up a date to come out to fix the door handle. Its so many things that went wrong is the transaction it would take me all day to tell you about it. But at this point I am just over it. I just want my door handle fixed. 

FRANK G's profile image
FRANK G 
4 years ago

Nice shed. But the worst customer service. They cancelled installation last minute twice,after i waited all day for them.. 

Bill S's profile image
Bill S 
4 years ago

50% down on 30'/30' garage 2/1/2020. It's 8/20/2020; No garage. 

Dave N's profile image
Dave N 
4 years ago

I am sorry no star was not an option. We actually got our shed delivered on time but they put the door on the wrong end. They have a machine that picks sheds up and rotates them but instead of doing it the right way, they used a saws all and just cut the whole end off to put it on the right side. They left a shingle flap hanging off the end not a real big deal but they torqued the screw head off the screw securing the handle so it was lose and they didn't even bother with screws in center hinge. 3 weeks and 4 calls still no ... read more

Frequently asked questions about Tuff Shed

How is Tuff Shed rated?

Tuff Shed has a 3.6 star rating with 444 reviews. 

When is Tuff Shed open?

Tuff Shed is closed now. It will open tomorrow at 9:00 a.m. 

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