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Tuel Jewelers
- Jewelry
- Charlottesville, VA
About this business
About Company Background Tuel Jewelers was established in 1945 by Certified Watchmaker and Jeweler, Roy P. Tuel, as a watch repair shop taking in mostly Railroad Watch Repair and Certification. As the years past, Tuel Jewelers expanded into a full service jewelry store offering watch, jewelry and silver repair along with retail sales. About Trade Organizations Tuel Jewelers and its associates are members of Jewelers of America (JA), Virginia Jewelers Association (VJA) Gemological Institute of America (GIA) Alumni Association... read more
Location details
319 E Main St, Charlottesville, VA, 22902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shockingly RUDE service They were EXTREMELY RUDE to me without provocation. My watch needed to be serviced with them for a few days so I asked for a receipt, which they had not offered me. Seems logical to me to get a receipt when leaving a $1,000 watch. Before leaving, I reviewed the receipt and politely asked a question about it. The manager/owner came over and tore up the receipt and very rudely told me they didn't want to service my watch any more. I was dumbfounded because things seemed pleasant until then. I tried paci... read more
Tuel Jewelers is GREAT It is sad that people can hide behind their e-mails on a web site such as this, and not have the decency to confront the staff with their problems. Tuel Jewelers has been in business since 1945. If they were "out for blood" then they would not have survived as many years as they have. I know that the $5.00 customer is just as important as the $5,000.00 customer. Also, they just won the Chamber of Commerce small business award. Guess that defuncts all worries if they are reputable.
Pretty average/ordinary stuff I liked this jeweler not so much for their selection, which I would say is very common and typical, but for their sales staff who took several hours of their time teaching me about how to select a good setting and diamonds. The people there were also very creative with their suggestions, which gave me more confidence and reduced pressure when purchasing a ring. I'd go there again with no hesitation!
Do Good I have always had great experiences with Tuel. MAYBE someone had an off day but it could have EASILY been the customer who was so disatisfied. I am, by no means, a $5,000 customer and I have always been treated with kindness and respect. Service is great. LOVE THEM.
Tuel Jewelers is terrific! I have been been a customer of Tuel Jewelers for 20 years. Mrs. Loose & her daughters, Mary & Frieda have helped me with everything from having stones reset to purchasing baby gifts & ordering special items. The ladies have gone out of their way to assist me in purchasing items within my budget range & have been willing to do a rush order when necessary. Their service is just as friendly when I only need to have a watch battery replaced as it is when I want to purchase a special gift. I have recomm... read more
Horrible Don't believe a word from this store's website, and don't let that open and airy photo fool you either! Tuel Jewelers is a terrible place to have any sort of repair work done! Overpriced and rude service is all that you will find here. Their sales staff are only helpful if you LOOK like good business, not if you actually are. Stay away from these people; they are out for blood!
NOT a Friendly Jeweler! Let me just say that based on my ring's appearance, and the experiences my fiance and I have had (I went into the store with him on multiple occasions), we've decided to accept the ring as it is from Tuel Jewelers and take it elsewhere to spend more money to have it fixed. I did remove the long, detailed review because some of the things I wrote in my review were things that my fiance told me about when I wasn't there in person or on the phone to witness. This review will remain. Free speech. I am ent... read more
GREAT service I would like to thank Tuel Jewelers for ALWAYS helping me and my family. For generations our family has come to Tuel Jewelers for all of our jewelry needs. They have always gone above and beyond to help us even when we needed things in a hurry. It is sad to see that people write horrible things about businesses and can get away with it without REALLY knowing who they are. I am sure the ones that wrote these reviews wanted something for nothing because the reviews do NOT match who this great place is. I hope the... read more
Tuel Jewelers is great! I don't think that they're all that horrible. They seem like nice old ladies to me. Everybody was very nice and helpful. When I came in with my husband they were so sweet.
Frequently asked questions about Tuel Jewelers
How is Tuel Jewelers rated?
Tuel Jewelers has a 4.3 star rating with 98 reviews.
When is Tuel Jewelers open?
Tuel Jewelers is closed now. It will open at 9:00 a.m.
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