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Trusted Senior Specialists
- Insurance
- Houston, TX
About this business
This company provides all types of insurance services for seniors, including: Medicare supplements, Medicare Fee for service, Medicare Advantage, Medicare prescription drug plans (PDP) final expense, fixed and indexed annuities, and long term care.
Location details
3595, 10998 Wilcrest Dr #195, Houston, TX, 77099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hi Andrea, thank you so much for all the help. In this day and age it so hard to get Customer service... And when you can't understand what they are saying because its been outsourced to other countries. And you took care of that by being Courteous To the people at Wellcare Thank you So much Margie willard
Business response:
We are glad that Andrea was able to assist you and provide you with the outstanding customer service that we pride ourselves on. She does a fantastic job and we are very blessed to have her on our team. Thank you for the review and please don't hesitate to reach out to us if you have any questions.
Today I was assisted by your representative, Andrea in a lengthy and difficult process concerning Medicaid/Medicare benefits.Andrea stayed with me over a two hour wait and proceeded to finally eliminate the difficult hurdle that I have been facing now for months Thank you again, Mary C.*******
Business response:
As you know Medicare is definitely a very long and sometimes confusing process. We are so glad that you were able to find someone as great and knowledgeable as Andrea to be able to assist you. She is patient, kind and she does an amazing job of taking care of her clients. Thank you for the review and please give us a call if you have any questions or need any further guidance.
Andrea, our service today was exceptionally satisfactory and greatly appreciated! Thank you so much.
Business response:
Andrea is a great insurance agent that makes sure to take care of her clients and their needs. We are happy that she was able to assist you and were satisfied with her service. Thank you for the review and please reach out if you need any further help or have any questions.
I spoke with Agent Dajeza Matthews re some questions about Behavioral Health coverage and how to file claims. She was able to answer some of them and then was able to get me transferred to another person who answered the remaining questions that I had. She stayed in the line with me to make sure I didn’t need anything else. She was very polite and cheerful and willing to help with Anything I needed I have found that same kind of assistance with Everyone I’ve talked to at Trusted Senior Assistance. Especially Adriana Gomez wh... read more
Business response:
Dajeza is an amazing customer service representative. She does a fantastic job and is extremely sweet and helpful and does whatever it takes to assist our clients. She answers any questions that may arise and if for whatever reason there is a question that she does not know the answer to she makes sure to find someone who can, such as Adriana. Adriana has been with our company for a very long time and she is an incredible asset to our team as well as Dajeza. Adriana is a very talented insurance agent who keeps up to date wit... read more
Of everyone that has called me youre the one who has helped me the most. I was sent to Andrea and i am very grateful for your services and help. Humanitarian personality, empathetic and sentimental.. she is helping me to recieve Medicare. Thank you!
Thaddeus enjoys assisting people. He has a very vast knowledge about Medicare. Very concerned about clients understanding and following up. My husband and I appreciate all the feedback and help. Thank you Thaddeus! You are an excellent Agent. You truly have a calling. Wish you the best
Loida *****always treats me as though I’m family. She’s always so pleasant to speak with and explains all of my benefits so I completely understand them. She’s a wonderful agent and works for an outstanding company. Everyone there is always so helpful and pleasant.
Thanks to Trusted Senior Specialists team with specials thanks to Mrs. **** for helping me and my wife to choose the right Medicare Advantage and plans that meet our needed. She also explains and helping to apply for other programs that we do not knows that we can qualify too like Medicare Savings and Medicaid Program too. Thank you.
I was fortunate enough to have Samera ***** take my call 3 years ago when I became eligible for Medicare supplemental enrollment. Samera at Trusted Senior Specialists gave me excellent advice which has continually fit my needs and saved me over $45,000 in the past year for unexpected hospital bills I would have been responsible for without her advice. Samera will provide options and all available choices to meet anyone's needs. Thorough and Resourceful. Thomas C.
Business response:
Thank you for this amazing review! Samera does a fantastic job and we are very blessed she is a part of our Trusted team. She explains all of the different options that are available so that each person can make the right choice for their own individual needs. Thank you for your continued service with us for the past 3 years and we look forward to working with you for many more. Please give us a call if you have any questions or need any assistance.
Frequently asked questions about Trusted Senior Specialists
How is Trusted Senior Specialists rated?
Trusted Senior Specialists has a 4.9 star rating with 604 reviews.
When is Trusted Senior Specialists open?
Trusted Senior Specialists is open now. It will close at 6:00 p.m.
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