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Trusted Heating and Cooling, LLC
- Heating & Air Conditioning/HVAC
- Austin, TX
About this business
In January 2014, James Poole decided to open Trusted Heating and Cooling in Austin, TX. Since James had been an Austin resident since 2003, he felt providing Air Conditioning and Heating Services for the Austin area was a great fit for the “Honesty, Integrity and Respect” motto that Trusted stands for. Trusted Heating & Cooling strives to be a pillar of integrity, honesty, respect, and customer-driven service that has always been a Poole family tradition.
Location details
16238 Ranch Rd 620 f396, Austin, TX, 78717, United States
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Outstanding response. I contacted them at 9 pm and they responded within minutes, setting up an appointment the next day. They came out and correctly diagnosed the issue, ordered the part, and replaced the following day. Very quick and effective. Competent and professional.
Scheduled a tech to come out to diagnose one of the units on our mini split that was not working. Tech came out, wife gave him the code that "she" pulled. He said he needed to order a part and that the fan wheel looked like it needed cleaning. Didn't even remove the cover to try and diagnose. He left after a few minutes. My wife then took the shroud off to see what she could find, and ends up it was a loose connection with the thermistor. My wife fixed it and still paid the $118 service call fee. Completely unacceptable. We ... read more
Great service and Demetrie was awesome, explained everything and was on time! Thank you!
Technician was on time, very professional and friendly and gave an honest assessment of the issue including 3 options and his advice. He fixed the problem and start to finish was 40 minutes. Everyone from the booking agent to the service technician were friendly and professional. Will definitely use them again!
Frequently asked questions about Trusted Heating and Cooling, LLC
How is Trusted Heating and Cooling, LLC rated?
Trusted Heating and Cooling, LLC has a 4.9 star rating with 614 reviews.
When is Trusted Heating and Cooling, LLC open?
Trusted Heating and Cooling, LLC is open now. It is open 24/7.
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