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In January 2014, James Poole decided to open Trusted Heating and Cooling in Austin, TX. Since James had been an Austin resident since 2003, he felt providing Air Conditioning and Heating Services for the Austin area was a great fit for the “Honesty, Integrity and Respect” motto that Trusted stands for. Trusted Heating & Cooling strives to be a pillar of integrity, honesty, respect, and customer-driven service that has always been a Poole family tradition.
16238 Ranch Rd 620 f396, Austin, TX, 78717, United States
Get directionsWe had a good experience with our AC troubleshooting and repair. We got a text right after we contacted them through website, and that was right after midnight. They eventually scheduled a technician to come to our house the next day, found the issue and fixed it right away. Very professional and quick in their work. Would recommend.
Trusted AC Heating and Cooling helped us preserve the lifespan of our 2 units for 7 years longer than expected! With this, when we were ready, they helped us upgrade. Their commitment to service and doing the right thing is impressive. Their response rate is same day, they go above and beyond to correct malfunctioning errors and they’re great about honoring manufacturers and labor warranties!!! My mom uses them and we definitely will continue!
Jonathan was prompt, polite and took time to walk through his observations.
I had a wonderful experience working with Trusted Heating & cooling today. Mark, the tech, came out within an hour of my call, was able to resolve the issue promptly, and checked a few other things around my AC system. Mark showed great professionalism and demonstrated a great understanding of the system. I’ll call them again. O3
Love Trusted! This is my second house I am using their yearly maintenance plan. They are extremely knowledgeable and very polite and professional.
Trusted Heating and Cooling, LLC has a 4.9 star rating with 605 reviews.
Trusted Heating and Cooling, LLC is open now. It is open 24/7.
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