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Trustco Bank

4.6
  • Closed
  • Opens 9:00 a.m. tomorrow
  • Banks
  • Saratoga Springs, NY

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

34 Congress Street, Saratoga Springs, NY, 12866, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosedClosed now
4.613 reviews
5
11
4
1
3
0
2
0
1
1
Highest rated reviewon Jun 7, 2025
5
"Trustco Bank helped me buy my first home. They were clear transparent and i..." more
Lowest rated reviewon Nov 18, 2021
1
"My father in law has been with this company sense 2006. He is also disabled..." more
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Peter Paliwoda's profile image
Peter Paliwoda 
on Google
a month ago

Trustco Bank helped me buy my first home. They were clear transparent and i couldn’t have done it without them. Their rates are also unbeatable. Chad Smith was great to work with, very helpful and informative. Would recommend this bank to anyone who wants a bank on their team. 

steve callander's profile image
steve callander 
on Google
4 months ago

Just open up an account today feel very comfortable with it. Didn’t set my online yet didn’t receive my card. It should be getting in the next couple of days, but IJust open up an account today feel very comfortable with it. Didn’t set my online yet didn’t receive my card. Should be getting in the next couple of days, but I think this is the best bank for me 

Victoria's profile image
Victoria 
on Google
4 months ago

Happy to report once again that Trustco Bank has come through as my preferred bank now for over 30 years! I had a miner issue that needed attending to. I was taken care of in a very professional manner by the manager, Chad Smith at the Congress Street Branch. He took time to assure me that the issue would be taken care of for me and left me with no worries whatsoever. It has been resolved. Thank Chad for Your professionalism and for your kindness. I look forward to continued years of business. 

Çlaire Schmidt's profile image
Çlaire Schmidt 
on Google
4 months ago

Customer service at the Congress Plaza branch has been excellent. Branch manager Chad Smith has been very professional, courteous, and knowledgeable. Over all he has been extremely helpful. Tellers have been excellent as well. Good experience all around. 

Melanie Deverell's profile image
Melanie Deverell 
on Google
4 months ago

Shan and Megan are amazing!! Always willing to go the extra mile while providing the best customer service! Thank you 

View all google reviews

Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 4.6 star rating with 13 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open tomorrow at 9:00 a.m. 

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