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476 Wythe Creek Rd STE 476-C, Poquoson, VA, 23662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I walked in one day, 3 tellers, and noone was waiting. It was as if I was invisible. I was finally asked by one teller if I needed help. "Yes, I need a notary." She said to have a seat or something(difficulty with her speech). I just stood there, awkwardly because I didn't understand her at first. Finally, a woman from nearby room/ office popped in and said to come in...I have a checking account there.
I went to this branch for the first time on 11/4/25. I was informed that they could not cash my checks that had both my husband's name and my name on them. We have had joint accounts with Truist since 2008. I left and went to another branch and cashed them with no issues . The teller helping me was a brown skinned woman with a curly ponytail . And I should add that she told me no before she even pulled up my account. This is not good customer service. All branches should be able to provide the same service to their customers... read more
I had a positive experience setting up a new account quickly.
They were so nice and helpful!
Truist has a 3.6 star rating with 8 reviews.
Truist is closed now. It will open tomorrow at 9:00 a.m.
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