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Tru Living Psychology
- Healthcare
- Orem, UT
About this business
Location details
359 E 1200 S, Orem, UT, 84058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After two years of feeling like this company had little interest in scheduling my appointments, I finally understand why. After multiple frustrating experiences trying to book appointments, I requested to speak with management. The owner, Angela, called me personally and the conversation was astonishing. Rather than acknowledging my frustration or showing even a hint of empathy, she dismissed my concerns entirely. I explained that, despite how much I valued my therapist, the ongoing difficulty of scheduling had made me consi... read more
Awful customer service and the manager is unnecessarily abrasive which is such a red flag for a therapist’s office… also look at Caleb Clegg’s review before you consider going here. Huge red flags all around
I’ve had a frustrating experience with communication and transparency here. There were changes involving therapists that, based on information shared during the transition, appeared to have been known internally well before clients were notified. Clients were informed roughly a week and a half before the therapist’s departure. That kind of short notice makes it really difficult to prepare, especially when consistency and trust are such an important part of care. The limited notice created significant distress and uncertainty... read more
I've met with two different therapists (because one moved) and both have been quality experiences. They are respectful and encouraging while asking probing questions that lead me to discover things about myself on my own.
I’ve had a frustrating experience with communication and transparency here. There were changes involving therapists that, based on what was shared, had been known internally for months. However, clients were only informed about a week in advance. That kind of short notice makes it really difficult to prepare, especially when consistency and trust are such an important part of care. Transitions like this impact more than just scheduling, and they should be handled with more time and clarity. I understand that changes happen, ... read more
Frequently asked questions about Tru Living Psychology
How is Tru Living Psychology rated?
Tru Living Psychology has a 4 star rating with 59 reviews.
When is Tru Living Psychology open?
Tru Living Psychology is open now. It will close at 5:30 p.m.
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