Tru by Hilton Goodyear Phoenix West

Wayne G 

on Google

a week ago

Ok room if that is all you're looking for. That's all I needed so it was good. Being just a couple steps above a Motel 6. Walls are pretty thin and there's not much room in the room itself. I would not recommend staying here for more than a night or two. 

Trisha Kadlec 

on Google

a week ago

Never even got to stay they refused to allow us to check in and refused to offer a refund or even help us to receive a refund because it was through a third party. Then she clapped in my face repeatedly I went back the next day to speak with the manager and she refused to come and speak with me. Worst service ever but they did keep the 550 even though they did not allow us to check in . Don't stay here their. Staff is terrible!!!!! 

Debbie Rybski 

on Google

3 weeks ago

Rooms are small but ok. Small mini fridge. Looks like a dorm. Breakfast was cold. Walls a bit thin. Had to turn on tv to drown out conversation and heavy footsteps above me that woke me a couple times. Many restaurants and shopping near. 

PH Yang 

on Google

a month ago

Driving by and needed a place to stay for the night. Tru so happened to be the closest n affordable one so we booked it. Not bad of a place. Bed was ok. Not too hard for me. The shower leaks water through the bottom of the door so there were water splashes on the floor even with the floor towel. Id say it was a pretty quiet night. Either that or I was too tired so I KO for the night. Only complaint is, that though I'm a fan of pet friendly hotels, I didnt have my pet with me but our room wasn't thoroughly cleaned cause after... read more

Rockets Rockets 

on Google

a month ago

No sunblock in their mini store., It's a hotel in a desert. Can't park in front. Gave me a parking id for the car, in a parking lot in a desert. Rooms are 2 sizes too small.