Tru by Hilton Gaylord

Larry Ritzke 

on Google

4 days ago

Was there9/14/25 there was a tour group for breakfast there at 8am and ran out of food that was ready. They new there was a tour group and should have known there schedule. So to be told by front desk they were overwhelmed was a excuse for being unprepared for this. To wait 20 minutes for scrambled eggs and sausage and no coffee was unacceptable. And room was very small and was on second floor and could hear people on 3rd floor walking in there rooms. And location to enter road after arriving to make a left is very difficult... read more

super star 

on Google

a week ago

Their business practices are slackers. We booked the room far in advance. They didn't give us any sort of notification that the hotel was overbooked. We drove about 11 hours on that day as part of a road trip. We arrived at this hotel to take rest. However, we were turned away since the hotel was overbooked, and the hotel failed to stop taking reservations after being full. As a result, we did not stay and drove back home during that night(which is more than 3 hours away) under extreme stress, and really tired. What if the h... read more

Grant Swanson 

on Google

3 weeks ago

Disappointed. The shower was extremely weak, the AC in my room was not adjustable making it warm at night, the shade was broke, and it was VERY noisy if you had someone in the room above you. It could be a great hotel given how modern it is but too many dealbreakers. 

Betty Boop 

on Google

a month ago

Broken refridgetator seal and tv inside. No help at front desk. No luggage racks available. Won't be back