This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tru by Hilton Gaylord
- Hotels
- Gaylord, MI
About this business
We’re located in Gaylord, close to the Alpine Swiss Village Shopping Plaza, world-class golf courses, and downhill and cross-country skiing. Kick back in our comfy hotel with amenities for you, including an indoor pool, 24-hour fitness center, and pool table.
Location details
1048 W Main St, Gaylord, MI 49735, Gaylord, MI, 49735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken refridgetator seal and tv inside. No help at front desk. No luggage racks available. Won't be back
Fantastic location for starters. Right off the highway and near everything you want from stores, restaurants and even a dispensary. Coffee shop right next door. Staff were fantastic. The pool was enjoyable. And we even enjoyed playing pool and different board games with our kids in the lobby area. One thing to note there are no microwaves in the rooms. There is one in the lobby you can use however.
Poor service front desk. Disappointing breakfast. Hallways needed vacuuming. Garbage cans in hallways full. TV would not work even with new batteries so had to beg to transfer to another room after already unpacking. Will never step foot in that hotel again. People do NOT stay there.
I had a truly terrible experience at this hotel. When I went to Check-in at 215, they informed me that the my room was not ready. Checkin was at was at 3 o'clock, but typically on a weekday hotels don't have any issue with early checkins. Neither the manager or Jasmine said hello as i walked in. Rather they were griping about how poorly the hotel's technogy performed. I informed them I had been camping with my daughters for a week and we are really hoping to get into our room. They told me to come back at 3. I was a little f... read more
Convenient location right off the highway. Check-in was smooth and easy, although not the friendliest reception. Room was nice and clean. Breakfast was free but really left much to be desired there. Need to do better at that for us to be repeat visitors.
Frequently asked questions about Tru by Hilton Gaylord
How is Tru by Hilton Gaylord rated?
Tru by Hilton Gaylord has a 4.2 star rating with 479 reviews.
When is Tru by Hilton Gaylord open?
Tru by Hilton Gaylord is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com