Tru by Hilton Elkhart

Analiese Hinchcliffe 

on Google

2 days ago

We stayed at this hotel with our hockey team while playing in a tournament in South Bend. Rooms are minimalistic but very clean. There was daily housekeeping, and the housekeeping team did a great job. The game room was a great amenity that our parents and kids enjoyed (while supervised). The lobby had tons of seating options and work stations. It was a great place to hang out while the kids were playing pool and board games. The woman on front desk duty Thursday evening was not friendly or welcoming. However, the women on d... read more

Larry Wagenaar 

on Google

2 weeks ago

While this is a more budget brand for Hilton, we had a nice stay. Rooms are a bit utilitarian but comes with everything you need for a nice stay. Strangely, the thermostat was set in Celsius which was odd but we figured out the temp we needed. 

Becky Dowdy 

on Google

4 weeks ago

We've always had a good experience here. We like to stop by as a halfway point on our drive to Ohio. Breakfast is good, always love the pancakes! Beds and pillows are comfy. I like the modern feel, a lot less places to lose or leave things behind after coming in exhausted from a long drive and dropping everything. 

Tamea Thompson 

on Google

a month ago

I have been a Hilton Honors member for approximately eight years, and during that time I have never experienced an issue comparable to what occurred during my recent stay at the Tru property. The customer service representative, Devon, displayed an unprofessional attitude, and the manager, Heather, was equally dismissive. There was no hot water available, and although I was offered a different room, I was informed that the hot-water problem affected the entire hotel—making the offer ineffective. I was then asked to leave the... read more