Tru by Hilton Dallas Market Center

Nicole F 

on Google

5 days ago

We loved the hotel! It’s beautiful, quiet, and clean. The rooms were very comfy and the AC was really cold. The desk ladies were kind and helpful. They were trying to help everyone who was struggling with the parking. We enjoyed our stay. It’s in a great location to the American Airlines Center, Medieval Times, and the West End. The breakfast was pretty good. There was some noise from the freeway, but it wasn’t that bad. I only took off a star because of the bar nonsense (see below). The big con was the parking situation. We... read more

Daniel Salinas 

on Google

6 days ago

TLDR: Not family friendly. Not parking friendly. Staff good. Business interests bad. Noise level higher than anywhere else I’ve stayed, and I’ve stayed at the strip in Vegas before. I wish we would have looked more into this hotel before booking our vacation days here… staff was very helpful, very respectful, but I just cannot get past the top floor bar that is prioritized over the hotel guests. It’s absurd but that’s what brings in more money so that’s where the business focuses unfortunately. I do not feel comfortable havi... read more

Najah Harvey 

on Google

a week ago

Tru Hilton Dallas Market is a pleasant hotel conveniently located near various attractions in Dallas. The friendly and welcoming front desk staff made my stay enjoyable. However, I must mention that I had a disappointing experience with the parking situation during my previous stay. As a guest who was charged $15 per night for parking, I found it extremely frustrating to struggle to find a spot due to the influx of patrons at the rooftop bar. To make matters worse, I was instructed to block in other cars and relocate if they... read more

Torie B 

on Google

a week ago

I've stayed at Tru hotels before and always had good experiences, but this location fell short. Check-in was smooth and the staff member was great, and breakfast was solid—but that’s where the positives end. The pillows were terrible (definitely bring your own), and we found what looked like part of a contact lens on the covers—clearly not cleaned properly. Parking was a nightmare due to rooftop bar crowds, and just getting into the hotel at night was chaotic. On top of that, there was a parking fee that wasn’t disclosed upf... read more

Erica Olson 

on Google

a week ago

The lady at the front desk when we checked in was great. The breakfast was great. It appears to me like they are prioritizing the bar over the hotel. It was hard to get to the parking lot the first night because the line of cars waiting to get to the bar. The elevators were really crowded with bar guests while it was open. I really think they need a separate entrance and elevators for bar guests. Just be aware of these things. My friends and I were not aware when planning our stay.