Tru by Hilton Cypress Houston

Faith Love Hope 

on Google

a month ago

I was glad we found a place for that night, we were exhausted with the moving, so, what better than Hilton which is my favorite chain of hotels & Tru is one of them. Starting good with the night shift, he was very nice very good service. But, it was extremely disappointing to stay in a place so badly made & kept. I thought it was like a Hampton Inn, but no, this hotel was so poorly made & maintained that it was sad to see. Starting with the walls, all dirty, stained & even runny, the bathroom sink didn’t have any space to ac... read more

randall hart 

on Google

a month ago

Room was small than wife's hospital room and furniture was at hospital was better. No microwave, other than communal in lobby. Ice bucket in stack next to ice machine, our second floor didn't have any. Had to go back to front desk to get the king room that we had reserved. Lucky us got one next to elevator lobby. Bed was worse than the one at hunting camp. Housekeeping did a good job on room and water was hot. Really cant believe Hilton put their name on this, guess just signs of the times.