Tru by Hilton Ashburn One Loudoun

Mindy Le 

on Google

a week ago

No shampoo :( 

Jodi Portice 

on Google

a week ago

TERRIBLE Customer Service! Even Hilton Corporate doesn't understand why they wouldn't let me use the room I paid for and accidentally canceled not realizing I made an error while booking. They are ruining the Hilton brand self proprietor greed!!!! 

Cici Capps 

on Google

2 weeks ago

I watched this hotel kick out my friend’s grandparents (85 years old) at 2am because of a mistaken noise complaint. The front desk got a noise complaint and tried to call their room, but they didn’t answer because they were 85 years old and asleep. When they didn’t answer, the person at the desk called the cops to have them removed. When they finally woke them up and realized that they were 85 years old and sleeping (AT 2AM), they insisted on kicking them out and refused to admit they had made a mistake. The original source ... read more

Jenna DiMartino 

on Google

2 weeks ago

Overall place is fine. Leaving this review because we are all here for a wedding this weekend and most of the hotel is occupied by our group. At 2 am we returned from the wedding ceremony and while we were gone a noise complaint was made by another guest about our grandparents. They said they heard kids running. Our grandparents were sleeping. The cops were called by the kid at the front desk who asked the cops to escort our two 85 year old grandparents off the premises because of the noise complaint that clearly had nothing... read more