Trowell & Turner Automotive

stephanielane26 

on Citysearch

14 years ago

Best Customer Experience I've Had in LONG Time! – Alright, a few weeks ago my brother mentioned that he thought my transmission was slipping. After 2 weeks of research and asking for people's recommendations on where to take may car, I landed at Trowell and Turner. These folks are hands down the most kind, courteous, treat-you-like family people I have ever had the pleasure of doing business with. He was honest about my car problem, and even went so far as to do a little extra research to let me know that my car was still un... read more

jehuthra 

on Citysearch

16 years ago

Honest, Accurate, Helpful, Courteous, and again... Honest – I like to work on my own cars, but I can't fix everything, so occaisionally I have to go to a mechanic for help. There is only one mechanic that I have come to trust to do the job right, and that's Trowell & Turner. Heck, I live in Oklahoma City but I'll still drive down to Dallas (car permitting) if I need a repair. I'd rather spend the money in gas once and have the peace-of-mind knowing that I will get the problem fixed right, then gamble on a mechanic here and e... read more

vglass 

on Citysearch

16 years ago

Best auto repair shop in Dallas! – Recently while on vacation in Arkansas my vehicle broke down (a nightmare). I had it towed to a Crain dealership in Little Rock and after running diagnostics and handing me a bill for $715 they gave me two options, have the engine replaced or purchase a new one. I guess they thought they had me!!! My SUV had 90K miles on, come on guys!!!! Instead I contacted Terry Trowell and we had it towed to Trowell & Turner Automotive in Dallas. Terry & his team played detective (and played it well) and... read more

prsuta98 

on Citysearch

17 years ago

Customer for LIFE! – Overall I was very impressed with T&T. Had I not read the reviews on this website, I probably would not have stopped by there due to the location. That being said, I was very happy that I did. I came into the shop looking to have 3 items completed. I imagined it would take 2 to 3 days to complete it all, but they were able to knock it out in one day. Terry was great. He called a few times to give me the progress, and was never pushy or "sales-ey". Instead, he gave plenty of options, and always let the cu... read more

britty11 

on Citysearch

17 years ago

Best Service I Ever Got! – Trowell and Turner Automotive gives me great service every time I go in there. What I apperciate the most is they are completely honest, and their prices were the most fair, when I compared prices with other automotive shops in the metroplex. The get down to the problem and fix it! I've never gone out of the stop instatisfied! HIGHLY recomend Trowell and Turner Automotive. 

jsscout3 

on Citysearch

17 years ago

Best Service Ever! – Mr. Trowell and his team went out of their way to help my family and I. He even went as far to drive my son back to school an hour and a half out of his way, when his car broke down in Dallas on his way back to school. I don't know any other automotive repair service that would do this out of the kindness of their hearts. On top of that he did everything to charge us the least possible amount he could knowing my son was paying for it. Thanks Trowell and Turner for all your help and kindness! 

zlytle 

on Citysearch

18 years ago

Scamsville don't go here! – Service is fast and friendly. The problem is (from my experience) they dont actually fix the problem. I had an electical short in my car. They never found the problem only blamed it on two seperate parts that broke due to the short. Two visits and $800 later my car was still broken. When they wanted to replace my spark plugs and wires for over $400 (something I did myself for $40 in 15 minutes) I knew they were scammers. What ever you do dont go here. Major rip off! 

kellykinder 

on Citysearch

18 years ago

GREAT! – Fixed my truck in one day... really nice... really professional... really good. Would recommend them to anyone needing their vehicle repaired. I'd trust them with any of our vehicles! Thanks, Terry and Bill! 

lizziebeth28 

on Citysearch

18 years ago

Good mechanics are priceless! – When I started driving in 1980, my parents started directing me to T&T where they had been going for several years. I left for college but anytime I came back for breaks and needed work on the car, I would head on down to Harry Hines and Regal Row. When I returned to Dallas for good, I picked right back up with them. Up until 2002, I always had used cars (sorry, "pre-owned") that would need various degrees of work. Until their cousin opened his own shop a few years ago, I never wavered in wher... read more